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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,516 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Great downtown location, nice people, it's a not-for-profit, enjoyed the work, salary was ok, opportunity for advancement if you're any good is phenominal

Cons

Really tried to bring the business forward ... but it's been challenging as many employees have been there 25+ years and are extremely resistant to change. Leadership in some business units was dismal

1.0
Sep 10, 2009
Recommend
CEO approval
Business Outlook

Pros

AWESOME people - some of the best you could hope to work with. Genuine, caring service provided to customers (that is, of course, when you can find the time to provide it). Usually able to get time off when requested.

Cons

Management STINKS! Promises made & then reversed at the first opportunity, and of course you are the last to know. No loyalty to long-term employees. Working those left to the bone, and setting us up to fail. There is no possible way to do the work they're asking for the way the customer should be able to have it done. That enables the company to deny raises, bonuses, etc. Hopefully I'm on my way out soon - I would NOT recommend this company to anyone who cares about what they do. You will not be able to do the job the way it should be done.

3.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

There is plenty of work to do here. Mgt is approachable.

Cons

We focus on process here and not results. This is a medium sized company that thinks they are fortune 50, which is a shame. We should be nimble, and we're not.

Viewing 1396 - 1398 of 1,516 Reviews

Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.