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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Aug 26, 2009

      If you just want a check, it's okay.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation for the job, pride of the brand, each job teaches you a lot of new skills and exposes you to situations you can't begin to train for. Most of the employees are very nice and professional, more so than in other jobs, and the daily interaction with lots of different people allowed for excellent networking. It was definitely an okay job if you could put up with the politics and stress, and were there for only a check.

      Cons

      Management didn't give a hoot about the front-line employees. Shifts and schedules can be lousy and inflexible depending on department and seniority - some folks had been there 10+ years and couldn't get a full weekend off. When the company needed to 'streamline costs', it would intentionally nitpick current employees' performance so they couldn't get bonuses or raises, rather than actually try to remedy any budgeting problems - which seems petty and counterproductive, and not very good representation of the AAA brand.

      3.0
      Aug 24, 2009

      Not a bad place to work

      Help desk specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and market level pay. My position had the possibility of overtime almost constantly. Some room for advancement. Good communication within company.

      Cons

      No loyalty to long term employees. I was expected to do the job of a supervisor, but not paid or given the title of supervisor, hence when I was laid off, I could not list supervisor experience on my resume.

      3.0
      Aug 20, 2009

      Could use some help

      Help desk specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, co-workers, supervisors, being "AAA", professional environment. It was great to work there, and great to say you worked for such a respected company.

      Cons

      lack of communication, poor upper management. You had to figure out a lot by trial and error, there was a huge lack of communication, the company had great employees basically up to upper management. From there on up there really seemed to be a lack of caring or concern about the employees

      Viewing 1399 - 1401 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.