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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,516 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 24, 2009

Very unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The front line people are easy to work with for the most part and its pretty diverse. Thats all really.

Cons

Management doesnt listen and no one pays attention when you have a legitamite complaint. Its too easy for upper managment to say no to some and yes to others all while complaining about the budget

1.0
Jun 18, 2009
Recommend
CEO approval
Business Outlook

Pros

At one time the company had a great benefits package, but they have cut that down to the just the basics.

Cons

Too many layers of management. Disingenuous corporate values. Poor communication. Brutal layoffs, where impacted employees are paraded in front of their colleagues in tears. “It’s good to be king" style of Management. Burning out employees at any whim without clear goals. Constantly changing strategies. Leaders that minimize or disregard the needs and well being of anyone outside the group or employees where they have direct responsibility. Inadequate accountability for senior Management.

3.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

-strong brand -customer/member focused -work life balance -decent bonuses -lots of opportunity to improve workflows and processes -encourages diversity -discount on insurance products

Cons

-lack of strong leadership at senior management level; poor team building skills -many managers manage by fear and intimidation; and unfortunately is tolerated by senior mgmt -nepotism is rampant throughout the company -skill and talent level of many employees esp senior level is weak -yesterday's technology available today; poor infrastructure -poor communication across and within departments -tendency to promote and encourage poor/bad employee behavior -too many employees are apathetic and feel a sense of entitlement to conduct business at a mediocre or sub par level; extreme lack of accountability across all levels -lack of product/service innovation

Viewing 1405 - 1407 of 1,516 Reviews

Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.