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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 8, 2008
Recommend
CEO approval
Business Outlook

Pros

If you work in the right department, they will pay you well. Also, certain areas of CSAA will have a vast amount of resources to get the job done. People are smart and they care about the company and the membership at large. Any project that you complete at the organization will have an impact on the membership. Benefits are decent to good. Among the more impressive benefits are the great Health Savings Account, and the 20% on Verizon or AT&T phone service. The in-house cafeteria isn't bad; in fact, sometimes the food is really good. The move to Pleasant Hill BART is a big plus for those who commute to the new campus. Also there will be 700 parking spaces in the new building.

Cons

However, politics, somewhat backward mindsets and an antiquated infrastructure has stifled the company's ability to keep up with their competitors. These factors also inhibit CSAA's ability to complete projects that would enhance the company, the member benefits and its' standing in the industry. Moreover, the inability of departments to work together can make the environment very harsh. The company is attempting to push the mantra "Collaborate" to unify many groups. However, people use the "collaboration" to steamroll over each other and point fingers. Furthermore, the aforementioned factors contribute to the lack of a work-life balance. CSAA claims to promote a balanced lifestyle. However, when you work in this environment, you often work late hours trying to work around politics, poor infrastructure and outdated business mindsets to get your job done.

3.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

For the most part working at CSAA is a fun place to be, I have never worked for a company that has Benefit package like CSAA.

Cons

too many managers and too many employees that are not stepping up to the plate to help improve CSAA. Too many employees that are just there, they do not go the extra mile to help improve CSAA as a whole. It drives me nuts to work with people like that, Maybe I am a rare breed, I do not know, I am just very frustrated, that myself as a manager in my division does not have to power to terminate an employee because that employee isn't doing there job to 100% of their ability. All I can do is write them up on a CAF form. Nothing gets done after that. Its a shame. It is a very hard place to get fired from, as long as you show up, do your job, even if you are doing the bare minimum at your job, it takes an act of GOD to get terminated even with the recent cut backs It is driving me nuts,I am trying my hardest to help improve CSAA's bottom line, yet next to me, my fellow employees are just cruising along, taking there time, there seems to be no sense of urgency in their actions or work ethics.

3.0
Jul 3, 2008
Recommend
CEO approval
Business Outlook

Pros

It used to be a rewarding experience.

Cons

No career advancement in California. We've become just like every other "big"organization---yet we AREN'T "big" compared to other carriers. Jobs are moving out of state or are being eliminated with no recourse---isn't this CALIFORNIA STATE Auto Assoc??????

Viewing 1498 - 1500 of 1,514 Reviews

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