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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,514 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jul 2, 2008

      CSAA heading for the abyss.

      Auto damage appraiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and a steady pay check.

      Cons

      Although the company gives lip service to it, they do not care about their employee anylonger nor give exceptional service. It's all about the bottom line, not the employee or the customers.

      2.0
      Jul 1, 2008

      help csaa survive

      Sso
      Recommend
      CEO approval
      Business Outlook

      Pros

      people you work with and the ability to get need time off.. They do give adequite amount of time off but the pay leaves something to be desired.The workers tend to care about the company and the customers. Most of the people within the organization tend to know their jobs and seek to perform in an coherent manner. Most of the time some of the lower management tends to care about the workers but upper management tend to not care. The atmosphere is clean and they do attempt to care for the needs of certain politically correct groups.

      Cons

      compensation and adancement opportunities. the lack of management caring for the employees. Also the way they compensate employess.. they only care about the bottom line anymore.. They need to be less concerned about the way to rope in pc type groups and cater topolitical whims. The computer systems make work very difficult and unbearable most fo the time. Frustration and moral is at a disaterously low level. Completeing your job responsibilities is at a very difficult level on the best days. Get all insurance product lines easy to find and work with by replacing these impossible systems with something that works andlinks up together. start to treat employees like you care about them.

      2.0
      Jun 30, 2008

      Stop running in circles solving the same problems over and over again!

      Consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      AAA is a great brand and provides services that have impact on people's lives. It's something to be proud of.

      Cons

      Senior management avoids accountability, resulting in slow decision making and frequent changes in strategy and projects. Middle management is not heard at senior levels; senior management often gets in the way of decisions that should be delegated down. Culturally, there is constant pull and tug between insurance and membership side of business. Without a strong profit driven mindset, the company is constantly wavering on decisions and investments. Employees get caught in the windshifts and can be blindsided by what should be obvious decisions around outsourcing and relocation.

      Viewing 1501 - 1503 of 1,514 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.