CSL reviews

3.4

57% would recommend to a friend

(690 total reviews)
avatar

Gordon Naylor

54% approve of CEO

41% positive business outlook

CSL has an employee rating of 3.4 out of 5 stars, based on 690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSL employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

690 reviews
2.0
Jan 14, 2025

Think Twice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overtime eligible for most positions that require 24/7 support. Offer annual bonus.

Cons

Would've loved to share these privately, but alas, I never received my exit survey. So here I go. If you have the opportunity to work somewhere else (Kankakee site, specifically), I suggest doing so. To the Union: the company will fire you for things that they let slide with company folks (i.e. sleeping on the job). Most company people do not respect you. They will not listen to you. Management will use you as a scapegoat for their uneducated, lazy decisions. Most company staff in production consistently complain, have no respect for their coworkers, and openly admit to not knowing the process (after working there for multiple years). The Kankakee site fosters ineptitude and laziness. Quality and Regulatory concerns are regularly brought up, and Management ignores them in the interest of saving a few bucks in the short term. Which, we all know, is not sustainable in the long-run. The company, when receiving the employee survey results bringing up genuine concerns, brushed them under the rug and ignored them. You will not be heard at this company. The site is also a total boys club, unless you're best friends with someone up the ladder. Then, once they realize they hired people with lack of proper experience and no backbone, they'll tell you they "really need a woman on the team." HR also has way too much say in hiring, even though they have openly admitted to not knowing what a position entails. Makes sense. In a similar vein, I consistently worked 13+ hour shifts doing the work of 2+ people. When presented with this, HR continued to say they would not hire more people because they "didn't see the need." Consider training HR personnel and informing them on what actually goes on at the site. If you genuinely want to work in the interest of patients, I cannot recommend seeking another place of employment enough. They ride a fine line consistently, slapping band-aids on things instead of fixing the root causes. This is not sustainable, and thus, I cannot see achievement and progress happening anytime soon (unless they fix their serious systemic issues....which I don't see happening either). In the three years I worked there, it has continued to go downhill and became more dehumanizing and stressful each day. Maybe other sites are better, but this one should be avoided at all costs if you value your work, the patients, and having a life. Good luck.

1.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Mediocre pay and benefits. Very poor incentive comp and car allowance.

Cons

Very poor management. Failed drug launch. Old products with no future strategy for success. Micromanagement, canned sales tactics that can only be dreamed up in a marketing department far removed from actual physicians.

1.0
Nov 2, 2021

Trash

Recommend
CEO approval
Business Outlook

Pros

Good if you like sailing on a sinking ship

Cons

I would be very cautious of any positive reviews because morale was extremely low while I worked for CSL. Very poor communication during restructuring which led to uncertainty for a long time about your job. The most incompetent managers I have ever worked for (blind leading the blind). I think the talent pool is very limited at CSL due to them hiring a lot of people from local universities instead of getting outside talent with different perspectives. HR was complete trash. Literally zero help for any employee who disagreed with the direction of the company. CSL’s response to COVID was horrendous. They made people who were not essential, show up everyday on site. Case rate of COVID went up every week, but they said “its not a site outbreak” even though they have no way of proving that. They also implemented shared space in the area I worked. This meant anyone could sit anywhere during the pandemic. I should note that all of this happened within the last year, I dont want to write a book about how bad it was at CSL for the remainder of my years there.

Viewing 13 - 15 of 690 Reviews

Glassdoor has 909 CSL reviews submitted anonymously by CSL employees. Read employee reviews and ratings on Glassdoor to decide if CSL is right for you.