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CSOFT International

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CSOFT International reviews

3.0

47% would recommend to a friend

(94 total reviews)

Shunee Yee

35% approve of CEO

41% positive business outlook

CSOFT International has an employee rating of 3.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSOFT International employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

94 reviews
2.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

- Diverse clientele makes for a solid professional experience - Smart and high-performing middle management and employees push you to excel - Provide a legitimate working visa and residence permit (employee initially pays half)

Cons

- Pay is well below industry standard levels. They do not tell you they cannot afford to industry-standard salaries when you're hired, unlike some fake reviews say on this site. - Salary is regularly paid one or more days later than the expected date. Like most companies, HR throws a clause in your contract that they can pay you anytime between the 6th to the 10th every month. However, most companies pay salaries on the first day of the pay period. CSOFT seems to think it's okay to pay whenever they want during that period, which causes massive morale issues among staff due to late rent payments, and other problems. - The company has frozen pay increases for the second time in two years. Many talented employees are leaving as a result. - Employees only receive traveler's insurance, which covers you if you have a cold but doesn't include injuries, physical therapy, dental issues, etc. - The CEO regularly makes decisions that are damaging to morale, such as taking away free tissues from employees during flu/cold season and removing the trash can in the lunch area. - CSOFT is hemorrhaging money due to renting offices in ridiculously expensive buildings and throwing obscene amounts of money into a horrific internal project management system, and the CEO's husband's live translations app. - The main backbone of the company, the localization business, is massively disorganized and has an awful reputation within the localization industry for hiring poor quality freelance translators. High-quality freelancers will not work for CSOFT because they regularly pay late and offer low hourly fees. - The CEO has an existential crisis every six months and completely changes the structure of the company. The business never improves and is in a constant state of flux because of this. - All of management is afraid of the CEO and refuse to tell her she is making decisions that are harming the business and morale. - Hire a real finance department and accounting team that will actually manage the company and make it profitable.

1.0
Jul 24, 2017

Prefer not to say

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Nice co-workers - Fun events

Cons

- Bad payment - Terrible management - No opportunities to grow - No recognition

avatar
CSOFT International Response
8y
Thank you for your feedback. We are glad that you enjoyed your time with fellow CSOFTers and that you had a positive experience socially. We are sorry to hear your frustration around your career path and development though. We’re committed to making this better and know we still have work to do so we can all grow and have a successful career here at CSOFT and would like to invite you to reply here to elaborate on your negative experiences. We thank you for your point about upper management. At CSOFT, our managers strive to provide realistic deadlines from clients and to set fair expectations of each employee and we appreciate the efforts of all of our employees. We strive to give all employees the opportunity to grow depending on the effort that they put into their work, and many CSOFTers have gone from junior to senior roles within two-three years. At CSOFT HR, we try the best we can to meet employees' salary expectations while staying within the budgets provided by our clients. We thank you again for your honest comments.
2.0
Jul 29, 2019

Dysfunction and Instability

Recommend
CEO approval
Business Outlook

Pros

1. The company assists in providing an actual legal work visa to get to China. 2. Exposure to major Chinese and international companies. 3. The other employees are friendly and helpful as long as it doesn't involve rocking the boat with upper management.

Cons

Extremely dysfunctional working environment. Managers are overwhelmed with work so lower level employees are basically ignored until major issues arise. The employee turnover rate is so high it's difficult to get answers or follow up with processes. There is also no accountability when staff take time off so employees are left without any direction or person to go to in case of issues or questions. The business model is unpredictable and unsustainable due to the range of project sizes and unstable relationships with current customers. There is no clear path for growth within the company and the few employees who "move up" are only given a higher quantity of the same monotonous work and not given any more responsibility or say in the direction of the company. Lastly, the pay scale is quite low in comparison to other companies hiring foreigners in China (including English teaching jobs).

Viewing 49 - 51 of 94 Reviews

Glassdoor has 103 CSOFT International reviews submitted anonymously by CSOFT International employees. Read employee reviews and ratings on Glassdoor to decide if CSOFT International is right for you.