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CSOFT International

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CSOFT International reviews

3.1

48% would recommend to a friend

(94 total reviews)

Shunee Yee

36% approve of CEO

42% positive business outlook

CSOFT International has an employee rating of 3.1 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSOFT International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

94 reviews
4.0
Aug 26, 2019

Tester

Recommend
CEO approval
Business Outlook

Pros

good work environment and good people

Cons

long time wait for the payment

avatar
CSOFT International Response
6y
Thank you for your feedback as a Tester at CSOFT International. We are glad that you enjoyed the work environment and coworkers. Regarding payment, this should have been sorted with the Global Resources department who pays our vendors on a monthly basis, and you should have been informed on this before doing the job. If not, don't hesitate to reach out actively next time to ask about vendor payment dates. Thanks again for your feedback!
5.0
Aug 12, 2019

Great Company to be Apart of!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wanted to bring my current view of the company here because I have seen some reviews that I don’t exactly agree with as being ‘fair’. I have been at CSOFT for a while and I have seen nothing but encouraging management, a welcoming and supportive CEO and great colleagues from all over the world to collaborate with daily. There are many great aspects to this company. Let’s start with the office culture. Coming from someone who has been part of multiple large corporate companies since graduating college, I find CSOFT has a very close in comparison culture to my favorite full-time job; a company that everyone has raved about if they have worked there. The culture is friendly, encouraging and feels like a family. Yes, like any office, the CEO is busy and doesn’t have time to interact with her employees even when she’s in the office – but to only a novice full time employee of a large corporation, this would seem strange. The CEO doesn’t micromanage and if she does, its because she owns the company and she want to make sure things are running smoothly – a given. Above all of that, she is a great boss to have run a company you are part of. She is warm and very supportive – try to learn about people before you judge negatively. Employees also may be heads down, but it is because they are hard at work. Lunches are an hour which is normal. Hours are 9:00 AM – 6:00 PM due to worldwide communication and different time zones. I find these hours to be normal and quite fair, given we work with our HQ office 12 hours ahead in time. Next, Benefits! Since being here I have been promoted with a pay raise. There are great opportunities to grow but only if you work hard and show you are trying to be the best you can be – because who really thinks companies will keep a slacker? There was talk about a 401K but also hasn’t been fully implemented because setting that up for a company of a certain size takes time. – Patience is a virtue. If you cannot wait for a 401K, I recommend opening up an IRA in its place…. Be independent and proactive, not dependent and reactive! ? During the hiring process, they ask about commute time, where you are coming from and if it will work for you long term. They will not hold an adult’s hand after you make a decision. The decision is yours to be on-boarded with or without a commute. They do not force you to. Parking, Yes, it would be great if they paid for parking, but also when being on-boarded, they send you commuter benefits to sign up for discount commuting… if you get hired, please ask HR for this and do some research for your transportation. Being hired into the Boston office specifically is a little different than other offices. We are treating this office as a startup, as we are brand new to the city. There will be wrinkles that need to be ironed out. This brings me to my next point… HR. HR has done a great job helping our Boston office take off, and had abide by the rules and laws. We are looking to grow our company, including our HR team for the U.S. In closing, the complains I have been minimal but bear with the company as we are still trying to become organized in our new office!

Cons

None that I can think of.

avatar
CSOFT International Response
6y
Thank you for your candid input! We are happy you are very pleased that you find our Company to be a great fit for you. We will work to getting you the 401K as soon as possible! Thank you for your patience in our new office!
2.0
Jul 29, 2019

Dysfunction and Instability

Recommend
CEO approval
Business Outlook

Pros

1. The company assists in providing an actual legal work visa to get to China. 2. Exposure to major Chinese and international companies. 3. The other employees are friendly and helpful as long as it doesn't involve rocking the boat with upper management.

Cons

Extremely dysfunctional working environment. Managers are overwhelmed with work so lower level employees are basically ignored until major issues arise. The employee turnover rate is so high it's difficult to get answers or follow up with processes. There is also no accountability when staff take time off so employees are left without any direction or person to go to in case of issues or questions. The business model is unpredictable and unsustainable due to the range of project sizes and unstable relationships with current customers. There is no clear path for growth within the company and the few employees who "move up" are only given a higher quantity of the same monotonous work and not given any more responsibility or say in the direction of the company. Lastly, the pay scale is quite low in comparison to other companies hiring foreigners in China (including English teaching jobs).

Viewing 55 - 57 of 94 Reviews

Glassdoor has 103 CSOFT International reviews submitted anonymously by CSOFT International employees. Read employee reviews and ratings on Glassdoor to decide if CSOFT International is right for you.