CTDI reviews

3.1

51% would recommend to a friend

(740 total reviews)
avatar

Brian Parsons

53% approve of CEO

41% positive business outlook

CTDI has an employee rating of 3.1 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CTDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

740 reviews
4.0
Dec 9, 2015

Packer

Recommend
CEO approval
Business Outlook

Pros

I like want I do

Cons

You have to work a year before you get hire

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CTDI Response
10y
We thank you for your service to CTDI. We are currently evaluating our business needs and looking to further evaluate our temp-to-hire process to consider our strong performing temporary agency employees for full-time hire more quickly.
1.0
Nov 12, 2015

Only good thing was the mark on the resume.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Moved up through the company quickly, but it was due to networking and exploitation. Gave me an opportunity to get a better job that appreciates me for what I do. Benefits were good.

Cons

I was given my position due to my knowledge in what I did, but due to never earning a degree for it, I was paid less than the others who did nothing. Ultimately my time at CTDI was ended due to getting on the wrong side of a manager, who rallied against me and ultimately had me let go. People form cliques with managers and keep their positions for years without actually doing any work. The company pays the people who do nothing the most, and the people who keep the business floating as little as possible. Antiquated technology, and no plans on upgrading it, unless necessary. Would still be running Exchange 2003 if the servers weren't about to die. Finally made the jump to Office 365, but I'm sure that was debated and still hasn't been paid for. Most companies request a Net 30 terms of payment but CTDI enjoys telling vendors that they issue Net 90 payments, and then are still late on paying their bills. Ultimately, this will lead to supplies being on back-order and showing up two months after you need them. Customer product (set top boxes, modems) are handled with little to no care, and are often thrown around the warehouse. Testing of products for operatibility is usually done below the documented standard, so many times product will make it out to the customer non-operational. CTDI looks for any way to cut corners, save a dollar, and pay their employees as little as possible. They will continue to until ultimately the cable industry dies out and they are left in the dust.

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CTDI Response
10y
At CTDI, we pride ourselves on offering an exceptional benefits package. We do regret that your short time here with us was not viewed more positively; however, we do have many long-term, hardworking, engineering employees who have received opportunities to grow, moved up within the company and maintain very rewarding careers here at CTDI.
1.0
Oct 26, 2015

Section Head of Repair

Recommend
CEO approval
Business Outlook

Pros

Loved it for 5 yesrs.

Cons

Changed company structure,with no problem cheating. Until they got caught, and let go the people who knew the most on how and where it started

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CTDI Response
10y
CTDI maintains the ultimate corporate ethics practices and encourages our employees to treat our customers and suppliers with dignity, respect and with fair business methods. Since being founded in 1975, we have grown to service a wide range of major customers within the telecommunications industry with 9,500 employees in over 75 facilities worldwide which is a strong testament to our excellent business model. Under the ownership of the Parsons Family, CTDI has also developed a very strong presence in the community and plays an active role with the United Way, YMCA, Shine Cancer Foundation, Archdiocese of Philadelphia, and hosts many community events such as the West Chester Children's Christmas party for under-privileged families. Over the course of 40 years, CTDI has earned a solid reputation in the communications service industry as a world-class company who displays a genuine employee focused approach to business as well as being a reliable and valued friend to many community organizations. I’m sure this positive business environment is why you loved it at CTDI for the 5 years you were employed here.
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Glassdoor has 1,313 CTDI reviews submitted anonymously by CTDI employees. Read employee reviews and ratings on Glassdoor to decide if CTDI is right for you.