CVS Health reviews

3.2

44% would recommend to a friend

(46,681 total reviews)
avatar

David Joyner

49% approve of CEO

42% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
4.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Since CVS sells such a variety of merchandise, working here will give you knowledge on all kinds of retail experiences and systems. All employees are encouraged to learn as much about the day to day operations of the store as possible: from photo lab to checking in deliveries and ringing up prescriptions. Customer service training is excellent, I learned so many skills which will translate well into any other job that I get into. I find myself still using some of the techniques I have learned when dealing with people. Good opportunities for moving up, employees are treated with respect, and it is a great job for college students.

Cons

Working in retail is not easy, but when you add to that the fact that retail pharmacy deals with the elderly and the ill, it can be downright horrible! Customers at CVS are of 4 types: old, sick, mean, and rare (meaning it was rare to get someone who wasn't one of the first three!) The pay is horrible for what you are expected to do. There are no real "positions" at a CVS store; everybody has to know how to do everything. Which is great if you want to learn, but terrible when you're expected to do all of those things at once. Horrible that they are open on Christmas and Thanksgiving. The pharmacy is closed, but the front store must remain open. The almighty dollar! And for 2 weeks before Christmas, the stores are all open until midnight. As if people need to run to CVS for last minute Christmas shopping!

3.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The number one reason to work for a company like CVS is the convenience. They are everywhere. Starting out wages are also acceptable for people who do not have a degree or are not high school graduates. I work in the pharmacy and I am a Certified Pharmacy Technician. This was an easy job to find, working hours are flexible and we are always rotating, so there is a good amount of fairness going on. Management members are good and the pharmacy staff is competent as far as the job goes. Little promotions (moving form front cashier to photo tech) are easy to get.

Cons

CVS is a money hungry company. It does not care about its employees, the way its being ran is everything but efficient and the pay sucks, although better than McDonald's pay. First, the treatment you get from corporate is unacceptable. They expect you to do unrealistic things that simply cannot be done. For example, they want you to walk out and show every patient where they can find a tylenol bottle and when I say every patient, I mean every patient. Hours, are also not the best, they are fair because there is rotation and everyone works all shifts, but you have to work nights, weekends and hollidays.

4.0
Sep 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons to be employed by CVS Caremark include, sales awareness, shopping tips, and store discounts. With sales awareness, you are able to become more aware of good sell prices and have the opportunity to be one of the first to become aware of clearance items that can often be bought at bargain prices. As a cashier you become familiarized with your customers and their shopping habits, and get a first-hand look on efficient ways to utilize the shopping opportunities that CVS offers, including in-store coupons and "extra bucks." And once you master this easy techinique of shopping, you can purchase roughly $20 worth of merchandise and only pay a few dollars out-of-pocket. Lastly, the perks of receiving a 20% discount on national brands, and a 30% discount on store brand items, are not that bad of employee benefits.

Cons

Some downsides of working for CVS Caremark include responsibilities, shift times, and pay. As for responsibilities, I speak for the front-store cashiers/photo technicians. And of course, this depends on the city/town that you are employed in. But as a cashier/photo tech, you are primarily in charged of the cashier drawer and are 99% of the time checking customers out by yourself and then are asked to also perform other duties such as stocking, straightening the shelves, or hanging the weekly sales tag. The other tasks become a nuissance because you have to constantly come back to the front of the store to check for customers waiting to be checked out, since that is your primary responsibility. As for the hours you work, or your shifts, you will most likely have to work 6 days in order to fulfill a 40+ hour work week, due to most stores having an 8am-10pm store schedule and shifts being split into 7 or 6 hour shifts for cashiers, due to the shifts or photo lab supervisors getting the better hours. Finally, the pay. With the pay that one receives working here, you could only survive if you still live with your parents and have few expenses, and tend to be slightly, and I mean slightly, above minimum wage.

Viewing 46639 - 46641 of 46,681 Reviews

Glassdoor has 49,101 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.