Is CWS Apartment Homes a good company to work for?

CWS Apartment Homes has an overall rating of 3.9 out of 5, based on over 300 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at CWS Apartment Homes to a friend and 56% have a positive outlook for the business. The best reviews about CWS Apartment Homes have been left by employees working as Assistant Community Director , Community Director and Leasing Consultant .

Does CWS Apartment Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, CWS Apartment Homes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at CWS Apartment Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at CWS Apartment Homes?

68% of CWS Apartment Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CWS Apartment Homes 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at CWS Apartment Homes?

Leasing Consultant (74) , Community Director (42) , Assistant Community Director (19) , Assistant Manager (8) , Leasing Professional (8) , Maintenance Technician (8) , Assistant Community Manager (6) , Community Manager (5) , Leasing Agent (5) , Regional Director (4) , Leasing Specialist (3) , Property Manager (3) , Assistant Property Manager (2) , Front Desk Receptionist (2) , Leasing (2)

What are the pros of working at CWS Apartment Homes according to real employee reviews?

"Pay was good but they worked you like a dog" ((in 26 reviews)); "Great Training and career development." ((in 18 reviews)); "Everything about the company is great including the benefits and the management." ((in 18 reviews)); "Great core values" ((in 10 reviews)); "Great people are here all" ((in 9 reviews))

What are the cons of working at CWS Apartment Homes according to real employee reviews?

"No growth opportunities at all ." ((in 11 reviews)); "Terrible company with terrible leadership on the corporate level." ((in 9 reviews)); "• Promotions are based on favoritism, not merit" ((in 7 reviews)); "Higher up you go, less work life balance." ((in 5 reviews)); "Low pay, low commissions, just another corporation" ((in 5 reviews))

What are the top reviewed CWS Apartment Homes locations?

Austin , Houston , Dallas , Atlanta , San Antonio , Charlotte , Raleigh , Denver , Seattle , Fort Worth , Plano , Richardson , Katy , Tyler , The Woodlands , Cave Creek , Phoenix , Arlington , Flower Mound , Frisco , Conroe , Spring , Webster , Broomfield , Castle Rock , Orlando , Duluth , Sandy Springs , Dallas-Fort Worth

CWS Apartment Homes reviews

3.9

68% would recommend to a friend

(295 total reviews)

Gary Carmell

89% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (295 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CWS Apartment Homes has an employee rating of 3.9 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWS Apartment Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

295 reviews

3.0

Aug 12, 2015

Overall great company, new regional for the Houston region is a very bad fit.

Community director

Recommend

CEO approval

Business Outlook

Pros

lots of pros to list. My top 3: Bridge program, fitness bucks, and closed Sundays (90% of the time)

Cons

Very high expectations to meet for very minimal pay. Core company values such as respect for people and ethical dealings are paramount have been sacrificed since a new regional was hired in the Houston region.

CWS Apartment Homes Response

9y

We would like to thank you first for your 8 years of services, we sincerely appreciate your tenure while you were a team member. We are pleased to see that many aspects of our culture such as the B.R.I.D.G.E. program were activities you enjoyed and valued. We would like to convey that we have taken feedback like yours regarding the compensation package and thoroughly evaluated where we rank within the multifamily industry and have made adjustments accordingly. Additionally, leadership changes have been made in the Houston Region. At CWS Apartment Homes we adhere to our core values and believe all people are accountable to conduct themselves in a manner that compliments these values. We sincerely appreciate your review and wish you the best in your future endeavors. Thank you, CWS Apartment Homes

1.0

Feb 20, 2015

Horrible and Unethical

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Diversity within the community residents and direct deposit are the only pros and that's being nice

Cons

Training is a joke. They send you to Austin for a week and you learn basic bland generic common sense information which helps you for about 20% of the actual job. The management team cares about numbers but the actual leading team who work daily for those numbers. There is never a "job well done" but a you're doing this wrong fix it ! Very unethical in the way some employees,residents, and prospects are treated. Management prequalifies people before they even sit down to ask for leasing information. HR is a joke and never gets back with you. Upper management will never return calls until it's too late. You are forced to attend all resident events even when management decides to leave early. I'm glad I left it was a horrible experience.

CWS Apartment Homes Response

10y

We wanted to take a moment to thank you for your candid feedback. We are saddened that your experience while a team member was a negative one. We are glad to see that you did appreciate some of our technologies such as direct deposit. One of our core values is a “Respect for People”, what that means to us is simple; we treat all people that we interact with in any capacity fairly and with respect. You mention under the “Pros” that our communities reflect diversity. This is only possible by treating each person fairly and without prequalifying. The Training Department and Human Resources are a great support to the onsite team, we invest time and dollars to train associates for a week as well as on going courses being offered weekly. Our Human Resource Department continuously monitors turnover rates and conducts exit interviews to make us better at being a great management company. We sincerely appreciate your input and will strive to make each associate’s experience a positive one

3.0

Jan 13, 2022

Use to be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When I first started I loved working for CWS and loved their values. They have great insurance and benefits. I loved that they encourage volunteering in the community. Made a lot of great friends I still have even after leaving.

Cons

Their values changed and employees who have been there forever were either fired or left the company. When Covid hit they didn't do much for the employees onsite at the properties, they went over how much the company made but said they weren't giving raises because everyone be thankful they have a job. They only do mandatory trainings during busy business hours and most of the trainings could have been an email. Be prepared to come in even if there is icy roads, working weekends, holidays, and being reached out to on your day off. Most CD's are only there maybe half of the time.

Viewing 10 - 12 of 295 Reviews

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