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Call Control

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Call Control Customer Service (CSR) reviews

2.2

Be the first to recommend this company

(3 total reviews)

Ratings by category

2.2

Culture & values

2.2

Diversity & inclusion

2.2

Work/Life balance

2.2

Senior management

2.2

Career opportunities

1.6

Compensation and benefits

Ratings by demographic groups

Reviews by job title

3 reviews
1.0
Sep 3, 2024

Typical Call Center That Literally Sees You As A Number

Customer service (csr)
Recommend
CEO approval
Business Outlook

Pros

Nothing good about this company

Cons

-They rave that you aren't just a number but come to find out you really are whenever they pull your calls to audit. They see you as your agent number. -They treat you like your a damn robot whenever you are working🤖 -The hourly isn't enough

1.0
May 1, 2023

They Do Not Care About You

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Flexible with your schedule because of how disorganized and unprofessional they are. Their system constantly crashes so you are forced to stay on the clock with little to nothing to do sometimes until it's fixed.

Cons

They only care about the dealerships that contract them. Your input, your contribution, your dedication will always be second to the dealerships that buy Call Control's services. They pay very poorly as well.

5.0
Jun 5, 2022

Customer Service

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Simple work and flexible scheduling.

Cons

Pay, and contentious training with no additional bonuses.

Related searches: Call Control Customer Service (CSR) jobs | Call Control Customer Service (CSR) salaries | Call Control benefits | Call Control Customer Service (CSR) interviews
Call Control reviewsCall Control Customer Service (CSR) reviews

Glassdoor has 22 Call Control reviews submitted anonymously by Call Control employees. Read employee reviews and ratings on Glassdoor to decide if Call Control is right for you.