Does Call Control pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Control employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Call Control. This rating has been stable over the past 12 months.

How satisfied are employees working at Call Control?

59% of Call Control employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Control 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Control?

Call Center Agent (2) , Call Center Representative (2)

What are the top reviewed Call Control locations?

Elkridge , Columbia , Baltimore , Jacksonville

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Call Control

Call Control reviews

3.3

59% would recommend to a friend

(22 total reviews)

50% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Work/Life balance

3.3

Senior management

3.1

Diversity & inclusion

2.8

Career opportunities

2.4

Compensation and benefits

Call Control has an employee rating of 3.3 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Call Control employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

1.0

May 1, 2023

They Do Not Care About You

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible with your schedule because of how disorganized and unprofessional they are. Their system constantly crashes so you are forced to stay on the clock with little to nothing to do sometimes until it's fixed.

Cons

They only care about the dealerships that contract them. Your input, your contribution, your dedication will always be second to the dealerships that buy Call Control's services. They pay very poorly as well.

4.0

Sep 18, 2022

Great Company, Terrible Client Dealerships

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive co-workers and management. Very flexible schedule.

Cons

Several Client Dealerships refused to address legitimate customer concerns that clearly needed to be escalated (threats of lawsuits, etc), regardless of how many messages and alerts were sent.

5.0

Jun 5, 2022

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Simple work and flexible scheduling.

Cons

Pay, and contentious training with no additional bonuses.

Viewing 7 - 9 of 22 Reviews

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Jobs at Call Control

Remote Customer Service Representative