Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

41% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Cold Caller (2) , Sales Representative (2)

What are the pros of working at Call Experts according to real employee reviews?

"friendly "regular" employees" ((in 3 reviews))

What are the cons of working at Call Experts according to real employee reviews?

"Management will change policies and procedures at the drop of a dime." ((in 3 reviews))

What are employees saying about Call Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts layoffs and their outlook for job security at Call Experts in 2026.

What are the top reviewed Call Experts locations?

Charleston , Miami , Charlotte , Branchburg , New York , Canada , Wilson , Cypress , Liberty , Ontario , Rock Hill , Africa , United States Coast Guard - Air Station Sacramento

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Call Experts

Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (57 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

57 reviews

3.0

Aug 30, 2019

Good company

Telephone operator

Recommend

CEO approval

Business Outlook

Pros

Great flexible schedules to choose from, set schedules

Cons

Lots of clicks within management, got to be part of their crowd to advance

Call Experts Response

Thank you for the review. Advancement is determined based on experience, knowledge, and commitment. Statistics, quality, and attendance are also measured. Everyone seeking advancement has the opportunity to.

2.0

Jun 11, 2019

whew.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the people at the job

Cons

everything. pay was crap to deal with crappy customers and crappy companies that nit picked at everything.

3.0

Sep 28, 2018

agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

get to sit all day

Cons

can never leave your seat all day

Viewing 40 - 42 of 57 Reviews

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Jobs at Call Experts

Customer Service Representative