Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

41% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Cold Caller (2) , Sales Representative (2)

What are the pros of working at Call Experts according to real employee reviews?

"Amazing training department that cares about your progress and is constantly working on making you better." ((in 3 reviews)); "friendly "regular" employees" ((in 3 reviews))

What are employees saying about Call Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts layoffs and their outlook for job security at Call Experts in 2026.

What are the top reviewed Call Experts locations?

Charleston , Miami , Charlotte , Branchburg , New York , Canada , Wilson , Cypress , Liberty , Ontario , Rock Hill , Africa , United States Coast Guard - Air Station Sacramento

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Call Experts

Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

2.3

Compensation and benefits

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

1.0

Jan 19, 2017

Avoid this company at all costs

Team leader

Recommend

CEO approval

Business Outlook

Pros

More overtime than you can handle. Seriously, it's mandatory certain weeks. Steady paycheck.

Cons

Very unorganized. Zero employee loyalty. Highest turnover rate I've ever seen at a company. Management will change policies and procedures at the drop of a dime. Way too many clients and not enough employees to answer the phones.

5.0

Oct 19, 2016

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

-Career Paths Available based on Work Ethic Alone -Fair Treatment of Employees -Open Door Policy -An Employer that cares

Cons

-24/7 Industry leads to some overtime needs and some Holidays worked

Call Experts Response

Thank you for your feedback!

4.0

Apr 20, 2026

APPLICATION

Call agent

Recommend

CEO approval

Business Outlook

Pros

Smooth application process they respond quickly

Cons

Not that i can think of

Viewing 46 - 48 of 57 Reviews

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Jobs at Call Experts

Customer Service Representative