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      Canvas Credit Union

      Engaged Employer

      Canvas Credit Union reviews

      3.3

      48% would recommend to a friend

      (159 total reviews)

      Chad Shane

      41% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Canvas Credit Union has an employee rating of 3.3 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canvas Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      159 reviews
      2.0
      Apr 21, 2025

      Unwelcoming, Biased Workplace Culture

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some coworkers were kind and supportive • Room for growth if you fit the company mold

      Cons

      As a minority, my experience at this company was disheartening and often degrading. The lack of diversity was glaring, and it became clear that inclusion was not a priority. I had three different managers in just one year—each reflecting a toxic culture in their own way. My first manager frequently made uncomfortable remarks referencing my race and ethnicity. I also witnessed frequent insensitive and racist comments made about a foreign coworker’s accent—remarks that were brought up but consistently dismissed by leadership. The next manager, a white male, was passive-aggressive toward minority staff, withheld raises, and openly stated he wouldn’t assist on the line because it wasn’t “his job.” Despite poor conduct, he was promoted. My final manager made inappropriate comments about employees’ appearances and self-worth. It often felt like working in a toxic high school environment rather than a professional setting. Management lacks diversity and accountability • Racism and favoritism are real issues • Raises and recognition are not distributed fairly • Disrespectful customers and low pay This company needs serious reflection and change. If you’re a minority or value equity in the workplace, proceed with caution.

      avatar
      Canvas Credit Union Response
      1y
      We’re sorry to hear your experience fell short of the positive experience the majority of our employees say they have at Canvas. We wish we had the opportunity to address your situation while at Canvas. Our most recent Employee Engagement Survey included overwhelmingly positive responses related to our employees feeling they are treated fairly, regardless of gender, race, or other factors. While we hire, compensate and promote people based on performance/experience/tenure, our employee population is very diverse. 60% of our employees are female while 44% of our employees are ethnicities other than white. Compensation and promotion processes are objective, transparent and overseen by HR and senior departmental leadership. We also offer many listening posts to ensure our employees have a voice. These include roundtable discussions with our CEO, employee-led "MyCanvas" Chats, People Support Advisors (HR), employee resource groups, and anonymous reporting channels for any concerns (EthicsPoint/Employee Engagement Surveys). Themes from these posts indicate a highly engaged culture where people feel empowered to serve our members. With all that said, we aren't perfect and are always looking to understand where we can grow. We'd welcome the opportunity to learn more about your complaint - you can contact us through PeopleSupportAdvisors@canvas.org or Ethicspoint.
      4.0
      Aug 22, 2024

      Good Company Culture with Potential to Grow

      Lending services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at the Head Quarters and am only speaking from my experience there. Cannot comment on Branch experience. - People and Leaders want to see their teams and employee body grow - They utilize company-wide surveys and take into account the kind of feedback that is provided on a team-by-team basis - From my experience, Leaders will provide support and resources to assist in getting you to your next career goal, inside or outside the company - They offer opportunities to pursue a Masters Degree in the state of Colorado once a year - They offer a hybrid schedule for a majority of the positions at Head Quarters - They do have a gym on-site for their employees to use - There are opportunities for growth within the company whether it is at Head Quarters or in one of the Branches - They offer 12 hours of paid Volunteer time

      Cons

      - Leadership communication skills could use some improvement - They have a mandatory company-wide convention on Indigenous Peoples Day/Columbus Day - They need a specialized team to revamp the training procedures and practices company-wide in order to achieve a higher level of professionalism

      avatar
      Canvas Credit Union Response
      1y
      Thank you for your feedback; it helps our organization learn and grow. It’s refreshing to hear your perspective from working at our Home Office. We strive to provide learning and development opportunities to our CanFam and appreciate you highlighting a few of our efforts, such as the one-site gym and paid volunteer time. We respect your point of view on leadership communication. While we never strive to be perfect, we can always improve, and we hear you. Our commitment to enhanced leadership skills is demonstrated in our updated Human Side of Leadership program that rolled out this year. We also have a full Learning & Development team dedicated to creating and updating our training procedures and practices along with developing many new valuable development opportunities for our teams. We recognize the importance of continuous improvement and are committed to providing development opportunities for our employees. Regarding our offsite organization-wide event, while we recognize there can be challenges with attending, we feel the time commitment of bringing our entire workforce together is extremely valuable as part of our commitment to teamwork and culture. We encourage you to keep speaking up, and we will always take feedback constructively and look to make the appropriate improvements. Thanks again for your valuable insights!
      1.0
      Feb 25, 2024

      Bad management

      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great, loads of training.

      Cons

      So many redundant meetings. Managers that won't help.

      avatar
      Canvas Credit Union Response
      2y
      Thank you for your candid feedback regarding your experience at Canvas. We genuinely appreciate your openness. It’s encouraging to read your comments on our compensation and training opportunities. We continuously strive to be a market leader in these areas. In terms of enhancing leadership effectiveness, we recommend exploring the available resources to ensure you receive the necessary support for your success from your leaders. We carefully evaluate the necessity of meetings, and your feedback on streamlining them while still achieving the goal of the meeting is valuable. Please know that the People team and EthicsPoint are always here to provide support if you would like to share more about your experiences. Thank you for your dedicated service.
      Viewing 37 - 39 of 159 Reviews
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      ReviewsCanvas Credit Union reviews

      Glassdoor has 160 Canvas Credit Union reviews submitted anonymously by Canvas Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Canvas Credit Union is right for you.