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      Canvas Credit Union

      Engaged Employer

      Canvas Credit Union reviews

      3.3

      48% would recommend to a friend

      (159 total reviews)

      Chad Shane

      41% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Career opportunities

      2.9

      Work/Life balance

      2.9

      Senior management

      Canvas Credit Union has an employee rating of 3.3 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canvas Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      159 reviews
      2.0
      May 15, 2024

      Great colleagues, but disappointing management

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with day to day are great! Always having fun and making the most out of a situation. Decent vacation time. Plus floating holidays and wellness days.

      Cons

      Don’t get me wrong, canvas is a good employer. However, they expect too much from their staff, or ‘CanFam’. The hours are long even if there was a change, it would only be beneficial if ALL branches close at 5. They don’t understand work life balance and don’t understand that we actually have family we want to spend time with, or even just time to ourselves. Most of the branch staff are burnt out. Home office positions offer hybrid and work till 5. In a consultant role, you also don’t get paid enough. You have the potential to get 2 raises a year, but they are a few cents and most of the time you only get 1 raise at the end of the year. At the pay, you can’t even afford to have a small apartment by yourself in a bad neighborhood. It’s not a livable wage and most barely get by living pay check to pay check. They make it hard to work your way up and spend money on areas that aren’t important instead of paying their staff more.

      avatar
      Canvas Credit Union Response
      2y
      Thank you for taking the time to provide us with valuable feedback. We appreciate hearing your thoughts on what’s going well and where we can improve within Canvas Credit Union. Your feedback is essential as we strive to create a better workplace for everyone. We are delighted to learn that you enjoy working alongside your fellow CanFam. We continuously evaluate our total compensation package to ensure it remains competitive and supports our Canvas Family members’ financial well-being. Your feedback helps guide our decisions in this area. Maintaining a healthy work-life balance is crucial. We understand the challenges and have actively explored strategies to improve. Based on discussions and dedicated research, we rolled out new branch hours this week. This new approach aims to strike a better balance, allowing us to serve our members effectively while respecting the well-being and priorities of our employees outside of work. We share more details about the why behind this decision on the iCan and we hope the new hours create a positive impact on your and others’ schedules. Your feedback matters to us. It helps shape our initiatives and ensures that we create an environment where everyone thrives. Please continue to share your insights—it makes a difference! We thank you for your continued service to our members, Canvas Family, and others.
      4.0
      Mar 30, 2024

      Good Company

      It help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good teams CEO seems to care

      Cons

      Lower than average pay PTO was slashed within the last year Large workload High turnover Positions lost to external candidates

      avatar
      Canvas Credit Union Response
      2y
      Thank you for taking the time to share your thoughtful feedback with us. We genuinely appreciate hearing about both the positive aspects and areas where we can improve. Our commitment to our people is essential, and we’re delighted that your experience working with our teams has been positive. Regarding your concerns about pay and vacation time, please know that we continuously strive to be a market leader in compensation and benefits. We regularly evaluate and adjust our offerings to ensure they align with industry standards and meet our employees’ needs. Paid Time Off was originally designed to be an all-in-one bucket, and included time for sickness, personal reasons, or vacation. With the onset of the health benefit changes from the state of Colorado, Canvas decided to transition to separate buckets for time off to comply with the new regulation. Now that vacation is separate from sick time, it does look like less accrued time; however, accrual figures are annualized, and accrued time off may be realized sooner than modeled. Across all hours, accrued and awarded, Canvas’ paid time off is generous. Canvas also provides dedicated paid time off for wellness and volunteer time, as well as observance of federal holidays. Additionally, we would like to highlight the training and development opportunities available to support employees’ growth such as Empower Hours, uCan courses, and MyPlan discussions. These are valuable resources that can help open doors for professional development. We encourage all employees to take initiative and explore utilizing these resources. Once again, thank you for your valuable contributions to serving our members, Canvas Family, and communities. Your service is appreciated!
      4.0
      Feb 9, 2024

      Overall a good place to work

      Member success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Going to work each day felt like going to see extended family members that you really like and care about. Yes there were days that felt overwhelming but most of the time it was pretty chill. Most everyone on my team was great to work with. Most of leadership really cared about the teams they ran and tried to push for positive attitudes each and everyday. Catered lunches happened here and there as rewards and for things that required all hands on deck, it was a nice perk. Having the opportunity to sit with the CEO and chat with a small group of my peers about the future of the CU was pretty cool. Every year the CU put on a conference "AFG" with guest speakers and to give insight of the direction of the CU for the next year. My direct leadership was pretty awesome. Overall It was a great place to work, but it just wasn't the right place for me.

      Cons

      Hourly pay could have been better, but the incentive pay help supplement what was missing. Dealing with members when interest rates sky rocket can be hard too. Having to explain to members that the auto dealer do not work for the CU and that the CU have guidelines to lending on vehicles can be a challenge when a person is wanting to lower their monthly payment or APR. waking up early for meetings when they could have happened at the end of the day.

      avatar
      Canvas Credit Union Response
      2y
      Thank you for sharing your thoughtful and detailed feedback about your experience working at Canvas. We appreciate your insights and the positive aspects you highlighted about your time here. We’re thrilled to hear that you enjoyed collaborating with your colleagues and found our leadership supportive. At Canvas, we take pride in fostering a positive work environment where our people feel valued and appreciated. Your concerns about compensation are important to us. As part of our commitment to being a market leader, we continuously evaluate our compensation packages. We’re actively working to maintain competitive pay and benefits for our Canvas Family. Additionally, we’re currently reviewing our 2025 benefits to ensure they align with our Canvas Family’s needs. We recognize that some roles can be more demanding than others. Your dedication to listening to Canvas’ members and providing resources to address their needs and concerns are commendable. A successful team meeting in the morning can set a positive tone for the day. While we understand your preference for later team meetings, we encourage you to consider the value of starting the day with important updates. Aligning everyone on our purpose and goals can lead to greater productivity and clarity. Thank you for your contributions during your time at Canvas. Your commitment to serving our members, Canvas Family, and communities made a positive impact. We wish you nothing but the very best in your career journey moving forward.
      Viewing 55 - 57 of 159 Reviews
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      ReviewsCanvas Credit Union reviews

      Glassdoor has 160 Canvas Credit Union reviews submitted anonymously by Canvas Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Canvas Credit Union is right for you.