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Canvas Credit Union

Engaged Employer

Canvas Credit Union reviews

3.3

48% would recommend to a friend

(159 total reviews)

Chad Shane

41% approve of CEO

49% positive business outlook

Canvas Credit Union has an employee rating of 3.3 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canvas Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

159 reviews
1.0
Jun 26, 2021

Decent place to work

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, decent direction. Great people to work with.

Cons

Don’t expect to grow here especially in the IT department. No career growth. Used like a pawn. C-suit are a bunch of narcissists. All white management, all white Board, all white c-suit. Rampant affairs within the c-suit. Very sketchy business practices.

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Canvas Credit Union Response
5y
Thank you for your candid thoughts about Canvas. We agree, the people at Canvas are great, being known for our people is what sets us apart in helping our members afford life. We are surprised to hear you’ve felt there weren’t any opportunities to grow at Canvas. Year after year, we’ve celebrated enterprise-wide internal promotions, and last year was no exception as we promoted 91 family members to new roles. We’re proud to offer growth and development opportunities to all of our CanFam, for successful career growth at Canvas we ask that our Canvas family partner with us and take an active role in pursuing their professional aspirations. As Canvas continues to grow, diverse leadership at every level of the organization is instrumental in shaping the path to transforming financial services; we are proud to welcome and work alongside key leaders of multi-race, ethnicity, age, gender, background, diversity of thought, conversation, and ways of doing things. Our industry is highly regulated, sketchy business practices aren’t welcomed here, not to mention our world-class internal audit team helps to ensure the credit union remains compliant in service to our members, family members and community. Family is highly valued at Canvas, that sentiment is shared at every level of our organization, and it’s the reason why we give all of our new full-time family members three weeks of paid time off in their first year, bumping up to four weeks of paid time off after one year of service. We believe maintaining a healthy work-life balance is key to building a thriving family. Thanks for sharing your thoughts about Canvas, we wish you the best in your new endeavors.
2.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The company has mostly good intentions. A new COO has started and she seems passionate about making much needed changes (have to see them though). Love that you can wear Canvas T-shirts to work, have colored hair, and just be yourself. Wonderful teams in the branches rush truly become your family.

Cons

Pay is not even close to good enough for Colorado living. Pay for branch employees is not comparable to the work load given. It’s way too low. No consequences for members that are verbally abusive to team members (although they say there is). Members can treat employees any way they want and get away with it. Branch teams continue to get more and more piled on them with no extra benefits. Branches are extremely short staffed and upper management does not do a good job helping with this. They sell how great their incentive is, however they have made it extremely difficult to get it. Branch teams work extremely hard serving members and hitting goals, but one upset member out of 20 can take the entire teams hard earned incentive for the month. If incentive isn’t easier to get (it’s deserves), hourly pay has to be more. There was never any real appreciation shown to branches for working our tails off during covid. They just keep giving our more swag and pizza parties.

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Canvas Credit Union Response
4y
Thank you for your thorough review and observations. Feedback like this helps us get stronger and pay attention to salient themes. We regularly evaluate pay by position, and this is work we’re actively engaged in now. In reviewing compensation, we are also looking at our incentive plan, and much of this is based on feedback from our family members. While we’re considering making large scale compensation changes, it’s important to note this is something we don’t take lightly – our intent is to take a thoughtful approach, requesting feedback and resisting the temptation to merely rush it through. With regard to member behavior, we hope family members remember our People Support team as well as the Ethics hotline as avenues through which one can report different types of situations. While being short staffed is never ideal, it’s important to realize that much of the labor market today is understaffed, and our Talent team is working hard to fill open positions in this drastically changed labor landscape. To our current family members – we are committed to not only filling positions but hiring the best fit for Canvas which means identifying those truly committed to serving our members. Thank you again for your feedback and we wish you the best in your future endeavors. Canvas Talent Team
5.0
May 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Very Employee centric environment. They believe if their Employees are happy they will keep their Members happy

Cons

I don’t have any. I truly love it here

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Canvas Credit Union Response
5y
Hello and thank you for your review! We couldn’t have said it any better – we believe at Canvas we’re known for our people who help our 265,000 members live well(er). By offering excellent benefits (including 2% mortgage and auto rate loan discounts), room for advancement (91 internal promotions in 2020) and a fun & unique company culture, we hope to empower our CanFam to provide the best service possible for our members. Thank you for letting us know how you feel about working here. Never hesitate to let us know how we can be better! The Canvas Team
Viewing 85 - 87 of 159 Reviews

Glassdoor has 160 Canvas Credit Union reviews submitted anonymously by Canvas Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Canvas Credit Union is right for you.