CapTech reviews

3.8

64% would recommend to a friend

(467 total reviews)
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Andy Sofish

62% approve of CEO

47% positive business outlook

CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

467 reviews
3.0
Aug 20, 2018

Good company going through growing pains.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong, growing company. Generally good people.

Cons

There is a culture of micromanagement.

3.0
Aug 18, 2018
Recommend
CEO approval
Business Outlook

Pros

- A good coaching culture where managers (if you are lucky to get someone invested/on a project near you) tend to care about their "coachees" - If you are young / out of college it is a great way to grow quickly by working with senior leaders and being placed in highly visible situations - If you do not want to travel then it is not forced upon you - Offices are very nice and located in exciting cities (however sometimes located in suburban+ areas)

Cons

- Work life balance disappears when placed on a highly visible project or one with VIP clients (including coercion to work nights and meetings scheduled on weekends) - Is extremely political to get to the top or be in the inner circles or cliques. You must be a savvy social extrovert and if not, you are penalized or cast out. - Much higher salaries (20k+ disparity) given to talent leaving the "Big 4" vs. talent from elsewhere or salary raises for current employees. - CapTech bends over and backwards to staff as many people on client engagements no matter the work. There is a lot of staff augmentation which has lead to people leaving.

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CapTech Response
7y
Thank you for your review. It sounds like you’ve had a positive experience in your local office and are benefiting from our coaching culture. We pride ourselves on truly experiencing work-life balance, though at times it may change based on your current project and client demands. We are constantly looking at our compensation strategy in each market as there are multiple factors that go into an individual’s compensation. If you’d like to discuss any of your concerns further, feel free to reach out to me or your Office Lead directly. - Suzie Turner, Principal
3.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The Good: CapTech has a wonderful small company feel - even though the company is growing rapidly, you still get to know everyone fairly quickly and there is a general sense of friendly camaraderie. They do a great job of hiring a lot of incredibly smart and talented consultants. There are numerous opportunities to take on important and meaningful internal work and get involved in leadership roles. The salary and benefits package is very competitive. You are never pigeonholed - there is a lot of flexibility to decide you want your career to go and which skills you would like to develop, and plenty of company-sponsored training to help you get there. The staffing team does a great job of placing consultants into roles that are in line with their ultimate career goals. CapTech also has a number of large clients where you can get involved in challenging, fun, high-profile projects.

Cons

The Bad: Hire a diverse workforce. There is a lack of diversity at CapTech in terms of personality. There is a fine line between hiring people who fit the company culture and hiring people who all fit the same sorority/ fraternity mold of being extroverted, ingratiating, and compliant. For example, at CapTech introversion is often looked down upon as a lack of soft skills, even if the introvert is very personable. Create an environment where all types can thrive and where people celebrate those who have different approaches rather than alienating them. This probably comes down to training and lack of exposure to diverse types of people. Live your core values. Even though the company has done their best to try and create a feedback process that is based on the core values, because of company culture it often ends up being based almost solely on how much the other consultants on your account like you personally, whether or not you actually work with them. There is much more of an emphasis on developing friendly relations with other CapTechers than on actually adding value, which is exacerbated by the fact that they often don't explicitly collect client feedback. This expectation makes it practically mandatory to attend team outings, company events, join company sports teams, etc. It also makes for an extremely arbitrary rewards system (e.g. one consultant who yelled at a client got promoted whereas another who quietly added value was overlooked). If consultants were rewarded based on how well they lived up to the core values rather than who their drinking buddies are, career advancements and client placement would be much more of a meritocracy. Empower your employees to truly be consultants, not just staff aug. Most clients hire CapTech consultants into staff aug type roles where they basically fill a gap in a client project team. This wouldn't be a problem if they were still treated as consultative subject matter experts. However, the current CapTech culture is typically one of compliance - compliance with clients' ideas even if there are clearly better avenues to suggest, and compliance with the desires of CapTechers with a higher job title than yours. There is not much value add going on in terms of actually proposing strategy, and any form of pushback is considered aggressive. This is one of the main reasons the company attracts, but does not retain, good talent.

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CapTech Response
7y
Thank you for your review – we really value this feedback. It’s wonderful to hear about your positive experience with the work you are doing and experiencing flexibility in terms of career goals and training opportunities. We announced CapTech’s Diversity and Inclusion Committee a couple of months ago and are really excited about this initiative. I would encourage you to contact the committee leads if you’re interested in getting involved - the sub committees are actively seeking contributors and volunteers. As we have embraced a Coaching and Feedback culture over the last several years, it will continue to take time for people to feel comfortable providing peer to peer and upward feedback. We encourage employees to provide feedback against the Core Competency Framework so that it is specific, meaningful and actionable. We will be offering Feedback training in the coming months so we can all improve as a Company! Again, thank you for your feedback and if you’d like to discuss anything further, feel free to reach out to me or your Office Lead. - Suzie Turner, Principal
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