While my overall experience has been positive, I have seen several people that are not in this boat due to some of the feedback below. Though I have a lot of respect for our leaders, CapTech is in a tough spot right now, where it has the spirit of a small company but needs the broader communication and long term planning strategies of a larger consulting firm. I get tough decisions need to be made, but the growing pains have shown themselves in a few different areas now, especially recently.
-Too much reliance on fully staffed consultants to support large internal efforts, even when we have dedicated internal resources in these areas
-Lack of transparency and communication on unpopular and upsetting decisions (letting people go in a secretive manner, providing the illusion things are going great and then furloughing or cutting pay)
-Staffing can be confusing and you may have little say in the opportunities unless you are well-known (this is probably the case at most firms to be fair) - we keep saying we’re working on making this more clear, but it’s been going on for years
-Encouraged to vocalize what you want to do but then not being staffed can impact your employment (this reality was not made very clear to most)
-Describe a good work-life balance but this can go out the window quickly based on client demands - add internal efforts? You might be looking at some long days/nights/weekends
-Many new programs we roll out aren’t well socialized and can be over-engineered, - feel we spending hours and hours planning for a program or training, to see it never actually take off (we seem to be addressing this more recently and have an emphasis on planning / comms)
-Some politics / challenges with optics like other consulting firms experience, but overall this seems to be better at CapTech and limited to just certain individuals vs firm culture
-Promotions - the company is really trying to get better and more consistent here, but still may be arbitrarily held back due to tenure or limited visibility with the right people ... also unclear who has the final say on promotion, but I do really appreciate the company’s willingness to discuss it openly and think this helps a ton
Overall this company has amazing potential and I’ve had a fulfilling career here, but it’s been really tough seeing other people have a terrible experience
