Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 17 reviews)); "Good benefits" ((in 14 reviews)); "Great work life balance with good leadership" ((in 7 reviews)); "Experienced employees, loyal to company" ((in 6 reviews)); "Sr. team approachable and open for suggestions." ((in 5 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"Low pay and sometimes boring" ((in 13 reviews)); "The management was horrible." ((in 10 reviews)); "Too many managers" ((in 4 reviews)); "Antiquated staff awaiting retirement with limited drive to learn." ((in 3 reviews)); "Improved communication for remote staff" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

Skip to content Skip to footer

Notifications

Capital Blue Cross

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

2.9

Career opportunities

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

3.0

May 17, 2025

High expectations with mircomanagement

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

Working remote is extremely beneficial

Cons

Lower pay, management tends to micromanage. High expectations of workload and putting in for OT is disfavored

4.0

Apr 30, 2025

A great place to work

Marketing

Recommend

CEO approval

Business Outlook

Pros

A supportive environment with wonderful coworkers. Minimal micromanaging.

Cons

Lots of bureaucracy means that things can move frustratingly slow at times. Benefits are solid; salary is middling.

4.0

Apr 16, 2025

Supportive leadership with opportunities to make an impact

Manager operations

Recommend

CEO approval

Business Outlook

Pros

Collaborative work environment where new ideas are encouraged. Leadership is accessible and genuinely invested in employee growth. Opportunities to work on meaningful projects that improve member experience and operational efficiency.

Cons

Like many healthcare organizations, change can be slow due to regulatory and compliance hurdles. Some cross-functional communication gaps exist that can delay project momentum.

Viewing 19 - 21 of 169 Reviews

Jobs at Capital Blue Cross

Manager, Data Engineering

Manager Pharmacy Account Support

Capital Blue Cross reviews FAQs

Reviews Capital Blue Cross reviews

Capital Blue Cross

Capital Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

High expectations with mircomanagement

A great place to work

Supportive leadership with opportunities to make an impact

Jobs at Capital Blue Cross

Capital Blue Cross reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Capital Blue Cross reviews FAQs

Jobs at Capital Blue Cross