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      Capital Blue Cross

      Engaged Employer

      Capital Blue Cross reviews

      3.3

      53% would recommend to a friend

      (169 total reviews)

      Todd Shamash

      60% approve of CEO

      53% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.2

      Culture & values

      2.9

      Senior management

      2.9

      Career opportunities

      Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      169 reviews
      3.0
      Mar 26, 2014

      Started off great and progressively got worse as economy and the success of company goes downhill.

      Desktop support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people that you work with for the most part. Everyone is friendly. But is getting worse as workloads increase due to decline in the businesses success which has caused less people to do a lot more.

      Cons

      Too many VPs, Directors, Managers. Very top heavy. Goal system is dept. or "team" goals. Meaning select few do a lot more work than others without being compensated for it. Tenure employees get to coast by doing minimum amount. If work. When I started it was a positive and family atmosphere, as economy and the business suffered, more layoffs occurred, which lead to restructuring of departments that didn't make any sense. Company is going downhill along with the moral of its workers.

      1.0
      Jan 5, 2009

      Avoid working at Capital Blue Cross

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Insurance is recession resistant to an extent. Even in a down economy there are few layoffs.

      Cons

      The management was horrible. The CEO 'resigned' under pressure so perhaps it will get better. The company was ran by two women, a CEO and SVP. The CEO demanded all of the SVP's time. Meeting held by the SVP were interupted by the CEO. So, here set 20+ people earning over 100,000+ a year waited. At one point in time almost all of the executive staff quit over the CEO's actions. But the best part were the consultants. At one point there were over 200 consultants from a leading firm work at Capital. It was a mess.

      1.0
      Jan 8, 2025

      Meh

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good swag, that's pretty much it

      Cons

      Terrible culture. There was no support from management and peers. You were on your own to try and get things done or resolve conflict.

      Viewing 22 - 24 of 169 Reviews
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      ReviewsCapital Blue Cross reviews

      Glassdoor has 192 Capital Blue Cross reviews submitted anonymously by Capital Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Capital Blue Cross is right for you.