Capital Group reviews

3.9

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, benefits are excellent, there's a measurable commitment to DE&I with benchmarks and transparent accountability.

Cons

There's constant, and I mean CONSTANT, change in operating models in marketing. Your success, raises, work/life balance, etc. depends on almost entirely on your direct manager and some of them are really abysmal at the job of managing people. There's very limited oversight from Senior Managers, they're more worried about impressing the higher-ups than taking care of their departments. Top-down refusal to consider real flexible options for WFH/hybrid is causing the company to lose a lot of valuable people and nobody seems to care much. It's definitely impacting culture/morale and we're losing a lot of great talent to companies who are willing to be more flexible. Communication is an absolute clusterf&@%. Major changes are communicated through the informal grapevine long before management makes a poorly worded statement with opaque decision making processes informing us of the change. People are frequently pushed out implicitly through re-orgs or explicitly through layoffs, there's no sense of stability or certainty. People are moved around into roles they're not qualified for and there's no training for the new expectations, just fumble your way through and don't get too attached because you'll probably be pushed into a different role within a year or two.

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Capital Group Response
4y
Thank you for taking the time to write an honest review for us. You’ve touched on a few very important topics and we’ve passed your feedback along to our marketing and HR leadership. In addition, we encourage you to reach out to our anonymous HR Open Line so we can gather any specifics you may want to share further with us (800) 421-4982 / openline@capgroup.com. At Capital Group, associates can collaborate and build relationships in an inclusive environment, whether working from home or in the office. We always appreciate candid feedback like yours to help us continue to evolve our hybrid work from home model.
2.0
Nov 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Above industry average compensation. Average employee and health benefits.

Cons

Capital Group has a very nonchalant racist culture. There, I said it. I’ve worked in finance for quite some time, and this is the first company I’ve worked for where I can say with certainty that people of color will never be liked, respected, and will never thrive here. This company is the poster child for white privilege.

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Capital Group Response
5y
We want every associate to feel a strong sense of belonging, and know that we value and welcome their experiences, identities and ideas. It sounds like this hasn’t been your experience and we’d like to learn more. Please contact us either through our anonymous HR Open Line (800) 421-4982 / openline@capgroup.com, or reach out to AJNG or SAAT directly at CHRO@capgroup.com.
1.0
Jul 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Initial pay, solid benefits and decent quality of life.

Cons

Senior Management who were promoted years ago into positions beyond their capabilities and who are more focused on retaining their positions than developing their people. There was minimal career growth. Lots of dangling of carrots (if you don’t do this, no promotion, but doing this doesn’t guarantee a promotion). Accounting runs finance and don’t understand that there is a difference between the disciplines.

Viewing 85 - 87 of 2,299 Reviews

Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.