Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

80% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jan 31, 2019

Once upon a time...

Recommend
CEO approval
Business Outlook

Pros

Retirement benefits are great. If you start your career there, work at least 6 years, you could easily retire a multi-millionaire. (Unless the entire US economy goes away. But then you'll have other things to worry about.) 90% of the front-line people (the ones in "the trenches") are the best you'll ever work with. Investment group is amazing. Much less ego than in most investment companies. Investment results are shockingly good with lower-than-average fees.

Cons

Once upon a time, there was a world-class buy-side investment house. They were the greatest company you never heard of. Billions (now trillions) in managed assets, their reputation in the industry for their quiet culture, long-term views, no org charts, and never having had a layoff in their (then) 70-year history. (((record scratch))) NOPE... Not any more. This ain't your father's Capgroup. While the investment side is still well-run by the guiding principles of its founder, pretty much everywhere else is a catastrophe. Simultaneously penny-pinching by hiring countless contractors, while dumping millions upon millions into useless re-orgs initiated by an ever-increasing top-heavy management structure. The horror stories from the call centers have been going on for years. I never saw them myself, but a parade of internal transfers from there with identical reports of overbearing managers and hyper-strict rules on time spent on calls/away from your desk can't be coincidence. There are definitely good managers, but lord HELP you if you get in with a bad one. (See other Glassdoor reviews) They basically have god-rights over their little fiefdoms. And NO ONE wants to hear you complain. I cannot emphasize that enough. My advice to anyone new (anyone who's going to actually, you know, WORK): You'll meet awesome co-workers. But keep your head down, do your work. JUMP departments at the first hint of anything bad going on in your department. Stay six years to get fully vested in the retirement plan, then BAIL.

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Capital Group Response
7y
Thank you for your candid feedback. We assure you, we read every Glassdoor review and want you to know that we listen to every bit of feedback across all channels. While reviews like yours are hard to read, they're important for us to hear - thanks again.
1.0
May 3, 2018

Postings are a scam

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Do Not Respond to this job post

Cons

Someone is posing as an HR recruiter for The Capital Group but it is a scam. After spending over an hour in a Google Hangouts “interview” done entirely by message (red flag right there), I contacted the company HQ in Irvine Calif. they confirmed it as a scam — possibly to get bank and personal info to commit identity fraud. Do Not Respond to these postings!

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Capital Group Response
8y
Thank you for sharing your story; we’re sorry you were caught up in this fraudulent activity. Although this fraudulent behavior is being conducted by individuals outside of Capital, our legal department is engaged with law enforcement professionals and third-party job platforms, such as Indeed and ZipRecruiter to help bring it to an end. If you are a victim of this scam, we encourage you to stop correspondence and report the situation to the website the job was originally posted on (i.e. Indeed, ZipRecruiter, etc.) as well as your local law enforcement agency. To all potential candidates, please be vigilant when applying for roles from Capital Group on third-party sites. General guidance: • Capital Group will never ask for banking or personal account information as part of the interview process • Capital Group does not conduct interviews or assessments via text (SMS) messaging or leverage Google Hangouts as a platform to conduct interviews. • Currently, Capital Group does not offer any primary work-from-home or virtual/online positions • You can verify all legitimate and open positions on our career site: jobs.thecapitalgroup.com
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Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.