Capital Group reviews

3.9

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 15, 2023
Recommend
CEO approval
Business Outlook

Pros

I have nothing to share at this time.

Cons

Not for the associates, pay is too low, discrimination, favoritism, no opportunity for upward mobility, no empathy and do not care about the associate's work, and life balance and not care about the associate's health, mental and safety.

1.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and the plan to drive more DE&I in the organization. You're starting to see more of Capital around. Winning "best places for DE&I" because they know they are NOT a diverse organization. It clearly shows due to all the workstreams they are trying to accomplish, now all the people in HR are at 130% capacity. So it is really a pro? You decide.

Cons

If you are good at being fake, HR is the place to be. It's the only way to have internal mobility. It's mind-boggling to me that the people in HR who have their favorites think those people genuinely like them. The moment they turn around those very same people have so many negative things to say. If you like drama, being in a popularity show, and are good at faking it, this is the place to be. It's like being in a reality show. From what others have shared, depending on who you are supporting, get ready to be micromanaged. Sr.managers & SVP's walk around like they should be worshipped. Also, In meetings they say "we welcome your opinion" but the moment you share it or let alone challenge them, be prepared to be looked down upon. This is the main reason I left. Pay! You can do as much or have even more responsibilities as another associate but the difference in your title will pay you less. For example, a coworker who is in an associate role gets paid about 10k less than someone who does the same role as her but since the other associate is an Admin II, the pay structure is different. Although, she does so much more and has to support 3+ people. Run..if you care about your career, please invest your time elsewhere. They will run you to the ground.

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Capital Group Response
5y
We want every associate to feel a strong sense of belonging and know that we value and respect them. It sounds like this wasn’t your experience at CG and we’d like to learn more. Please reach out to AJNG or SAAT directly at CHRO@capgroup.com.
2.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

You will see echoed through reviews: Great benefits, 15% contribution to 401k, etc. All true.

Cons

The cost of the great benefits is that associates are incentivized to overlook bad behavior: eg. CMO sexual discrimination. HR & Legal are complicit, all those trillions to protect!

avatar
Capital Group Response
5y
We want every associate to feel a strong sense of belonging, and know that we value and welcome their experiences, identities and ideas. It sounds like this hasn’t been your experience and we’d like to learn more. Please contact us either through our anonymous HR Open Line (800) 421-4982 / openline@capgroup.com, or reach out to AJNG or SAAT directly at CHRO@capgroup.com.
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