Capital Group reviews

3.9

73% would recommend to a friend

(2,299 total reviews)
avatar

Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits were great, people were great, work was interesting

Cons

They lost sight on what made them great and they were a great company. We became less important and there was no more loyalty to the people who made the company great.

3.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Great retirement plan (if willing to stick it out and become fully vested) Supportive Team Members and Managers

Cons

The cons of Capital Group dealt mainly with the focus moving towards call metrics and away from the people-first attitude when I initially joined the company. It was overwhelming, discouraging and lead to a typical call-center environment that undercut the principles the company said it valued. Additionally, there was very minimal room for growth or opportunity to move to other business areas.

3.0
Jun 14, 2019

Great Culture, but it's not staying great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and excellent benefits.

Cons

Started to treat associates as assets, rather than people. Leadership in the service area has been cut in half. Unfortunately, the better half is no longer with CG.

Viewing 118 - 120 of 2,299 Reviews

Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.