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      Capital Group

      Engaged Employer

      Capital Group reviews

      3.9

      73% would recommend to a friend

      (2,299 total reviews)
      avatar

      Mike Gitlin

      79% approve of CEO

      71% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.5

      Senior management

      3.4

      Career opportunities

      Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 3, 2019

      Great campus, not a lot of opportunity

      Senior client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful campus and facilities. Company offers above average benefits, vacation and sick time.

      Cons

      Very little opportunity for growth and development. Lack of job opportunities within the company. Company does not have a focus on employee development. Mentorship is sparse at best. Lack of time and resources for employee development. Good job, but definitely not a career.

      3.0
      Jul 9, 2018

      Opportunities in Disguise

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Retirement benefits Development opportunities Ample vacation/sick time Knowledge of investment industry Great place to gain experience

      Cons

      Expect to find tons of development opportunities to work in different departments, lead new hires and work on project teams, but do not expect to get paid for any of it. Capital has a clever way of making you think you are valued by giving you a multitude of “opportunities” only to send you right back to where you came from with the same pay. You are really just a cheaper resource that they can and will utilize where there is “business need”. This rarely leads to any type of advancement in position or pay. The raise structure will allow an associate to outperform the majority of associates, but only receive 1-2% more than an average associate because of the cookie cutter structure. There is no incentive to work harder for an entire year to make 1% more than an associate who just shows up to work everyday. Also, don’t expect a straight answer from management or anyone above. “More to come” is as precise as it gets.

      5.0
      Jul 27, 2017

      Culture and Opportunity to Shine in the DNA

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Capital Group is a rare organization that practices what it preaches. If you are willing to put in the effort to improve yourself while delivering value to the organization , you will be recognized and rewarded. This is not hard to do. Be your true self, learn the ropes, stay true to the CG core values, and the career upsides are there!

      Cons

      Probably the one con is that limited number of internal openings if you are very specialized in your approach to work. If you are willing to learn and grow the upsides can be there. You have to manage your career first and foremost.

      Viewing 121 - 123 of 2,299 Reviews
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      ReviewsCapital Group reviews

      Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.