Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,608 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 489 reviews)); "great people and sense of community" ((in 238 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 230 reviews)); "Pay is good and that’s about it." ((in 147 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 140 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 31 reviews)); "Senior management is detached from line issues." ((in 31 reviews)); "Obviously layoffs eventually happen, but CG takes care of folks." ((in 28 reviews)); "Long hours at times and potentially extensive travel" ((in 28 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Mar 21, 2023

Humble senior management but narcissistic middle managers

Compliance

Recommend

CEO approval

Business Outlook

Pros

Management cares about people and thinks through decisions in a meaningful way. Recent layoffs were completed with compassion while looking out for business.

Cons

Narcissistic middle managers get ahead by stepping on others, deflecting and not following through on tasks consistently and pushing work onto “underlings” on the team. I don’t know how this person keeps getting promoted when she displays narcissistic behavior behind the scenes in private (HR never did anything about her bullying and my manager explained it away). “Underlings” who work with her never get asked to provide feedback, so she gets assigned exciting projects while others aren’t provided the same opportunity. It’s sad that we have to wait for karma to take its course.

5.0

Mar 14, 2023

The Capital Way

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Capital foster an incredible atmosphere of learning, collaboration, and respect among associates Major opportunities to learn and grow in your role Very competitive pay and benefits Hybrid work schedule with balanced and reasonable expectations and flexibility Beautiful offices, very well resourced

Cons

Results are very important and at times completely out of your direct control

2.0

Mar 6, 2023

Continuous lay offs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits. Nice coworkers. Nice campus

Cons

Continuous lay offs. Stay away!! Another one coming in April.

Viewing 181 - 183 of 2,300 Reviews

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Jobs at Capital Group

Administrative Assistant III

Fundamental Research Group (FRG) Manager

Global Travel Specialist

Workplace Experience Senior Manager

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Humble senior management but narcissistic middle managers

The Capital Way

Continuous lay offs

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group