Capital Group reviews

3.9

74% would recommend to a friend

(2,303 total reviews)
avatar

Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jul 23, 2013

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Nice facilities and work enviroment and decent wage and bonus structure, especially for management. .

Cons

Huge disconnect between management and the rank and file employeed. Management style is subjective to the manager thus creating a deviation in factors considered for performance management. Definite age bias and lack of promotion for older workers. Human Resources is probably the worst in the industry.

3.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The culture here is one that fosters growth and loyalty. There are no stars, and egos are always kept in check.

Cons

The competitive market pressures force Capital to evolve, and changes are happening too rapidly and management flounders with the execution. Credibility, especially with new managers who don't have strong operational knowledge, is suffering. Hence, they have a hard time inspiring and leading contributing to high turnover rate in departments that used to pride itself in low turnover.

5.0
Jul 18, 2013
Recommend
CEO approval
Business Outlook

Pros

The quality of people, at all levels of the organization, is extraordinary. There's a strong sense of purpose, mission and community. The leadership team is focused on long-term success, and backs that up with consistent long-term decision-making.

Cons

No company is perfect. At times, decision-making can seem slow, particularly for newer associates. The aura of politeness can also get in the way of frank debate and discussion. Overall, though, recent years have seen significant change for the better with regard to both.

Viewing 2026 - 2028 of 2,303 Reviews

Glassdoor has 2,610 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.