Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,608 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 482 reviews)); "great people and sense of community" ((in 242 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 236 reviews)); "Pay is good and that’s about it." ((in 153 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 133 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 30 reviews)); "Senior management is detached from line issues." ((in 29 reviews)); "Long hours at times and potentially extensive travel" ((in 28 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 27 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

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Capital Group

Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

3.9

Diversity & inclusion

3.5

Senior management

3.5

Career opportunities

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 16, 2015

Client Service Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We are fortunate to receive a June & December Bonus, generous MRP, and good salaries.

Cons

No room for promotions, no work life balance anymore, micro-managing and picking apart everything we do. Always a suggestion of what you should do better instead of "good job". The SHSV morale is at the lowest and clearly we do not have enough associates to handle the volumes and are lacking in strong experienced associates.

3.0

Jun 20, 2015

Great Benefits but worst place to grow in career

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Good Salary, Above Industry Benefits, Good People, Great Campus and Facilities

Cons

Arrogant HR, no growth for employees - more show than actual action, very slow organization, they try to brain wash you with capital dominance, lately lot of very good people have left. Even if they know something is wrong with a person they are very slow to act.

2.0

Jun 17, 2015

Client services rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good vacation hours as well as sick time. You don't have to go to management to ask for a day off you just enter it and if hours are available you get the day off. Full time. Decent pay. I get 36k a year pre tax of course. Good retirement plan. Nice co workers. Over time is available to be worked sometimes.

Cons

9 hour days do to 1 hour lunch. Only one shift available. Too many managers. Can be a stepford wives type of environment sometimes where everyone is all super nice and possibly fake(at least their true colors never show... If they do exist). It's long boring and mind numbing... I take call after call each day non stop and it's crushing my soul. No creativity no nothing... Just processing transactions for clients and answering some rather mundane questions for them. I HATE IT.

Viewing 202 - 204 of 2,300 Reviews

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Jobs at Capital Group

HR Associate Relations Consultant

Administrative Assistant III

Talent Acquisition Senior Consultant - Executive Recruiting

Fundamental Research Group (FRG) Manager

Private Client Services GIC Associate