Capital Group reviews

3.9

73% would recommend to a friend

(2,302 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 4, 2011

Worst experience of my life.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Okay pay, good benefits that are being eroded by cost-cutting, great retirement plan.

Cons

Managers are control freaks and hypocrites. Culture emphasizes constant "feedback" and correction, which can have exactly the opposite effect when you realize you can't ever do anything right. Work is mind-numbing with poorly defined responsibilities that shift constantly, depending on "business need" - any personal flair or individuality will be beaten out of you. Attitude is "fall in line or there's the door". Career growth opportunities or coaching are nonexistent.

3.0
May 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits, Challenge of the Job, Intelligent People

Cons

Very Political, Secretive Organization, Micro-Management has been implemeted

2.0
Apr 25, 2011

A company that is in a downward spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are excellent, the training is good and many of the people working there are good people.

Cons

The atmosphere at work is almost cult-like. The expectation is to embrace the "Capital Way"- or else. And the or else can be brutal. The next round of changes are going to lower the quality of about everything at American Funds. The move towards OMS (whatever that means), is just a move to a call center mentality. Team managers and senior managers are realizing that managing people who have no chance for growth at the company is going to be difficult. It has a Titanic feel now; not enough lifeboats and the band is starting to fade.

Viewing 2068 - 2070 of 2,302 Reviews

Glassdoor has 2,609 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.