Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,608 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 498 reviews)); "great people and sense of community" ((in 249 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 234 reviews)); "Pay is good and that’s about it." ((in 147 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 139 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 30 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 29 reviews)); "Senior management is detached from line issues." ((in 28 reviews)); "Long hours at times and potentially extensive travel" ((in 26 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

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Capital Group

Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

3.9

Diversity & inclusion

3.5

Senior management

3.4

Career opportunities

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 23, 2010

All in all a great place to work

Team manager

Recommend

CEO approval

Business Outlook

Pros

Great company culture built on open door policy and respect for the individual. Performers well rewarded and in general good opportunities available in terms of career growth. Great benefits, great pay.

Cons

Inability to remove ineffective employees, mainly due to rapid growth and no focus on effectively managing 'dead wood'. Senior Management out of touch with the realities of day to day Light's On and BAU.

3.0

Aug 17, 2010

Like all employers, there is good and bad and at the end of the day it is a paycheck

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty good; Bonuses for very tenured, high performing associates seem to be pretty fair; generally speaking, you have good co-workers

Cons

lack of promotional opportunities; advancement to middle management appears to be based on tenure with company rather than performance; can come off as elitist and a "you should be honored to work at Capital" attitude

4.0

Aug 13, 2010

A changing company - perspectives from within the ITG (Technology division of the company)

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good bonus structure for long term employees; great place to retire; Over qualified associates who are willing to help new hires; great horizontal communication that allows anyone to communicate with non-senior leaderships without restrictions; 25% discount at company cafe (Irvine campus); relative job security compared to the industry;

Cons

Slow growth rate - it usually takes 5+ years for an average associate to be considered for promotion, or 2+ years for an exceptional associate. Double those years for the 2nd promotion. It is not uncommon to see senior managers (2nd tier manager, or department heads in charge of 2-3 teams of 5-13 people each) rising to their position after 15 years of working in the company. Decisions by committee - it is common to have junior and middle management meetings that leads to no decisions other than "we will meet again to discuss this topic in two weeks." Middle managers are sensitive to not "rock the boat" or change the status quo. Trouble makers are not tolerated in this environment. Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions.

Viewing 2149 - 2151 of 2,300 Reviews

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Jobs at Capital Group

Administrative Assistant III

Fundamental Research Group (FRG) Manager

Global Travel Specialist

Workplace Experience Senior Manager