Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,608 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 492 reviews)); "great people and sense of community" ((in 257 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 231 reviews)); "Pay is good and that’s about it." ((in 144 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 137 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 91 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 32 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 30 reviews)); "Long hours at times and potentially extensive travel" ((in 28 reviews)); "Senior management is detached from line issues." ((in 28 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,300 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jan 6, 2010

Not The Same Company Anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits Nice people Flexible hours and telecommuting Well-respected company Ability to purchase funds without load Opportunity to receive appropriate training

Cons

After lay-offs in 2009, people with great experience are no longer at the company Lengthy decision-making processes Current management displays little regard for associates - no transparency Management all has "drunk the Kool-aid" While Capital says it is "flexible", it is really more "arbitrary" Promotions are not awarded to those most deserving

4.0

Jan 4, 2010

AMR

Adviser marketing representative

Recommend

CEO approval

Business Outlook

Pros

The company offers a great benefit package and a fairly easy-going work environment. Management is extremely receptive to the needs of the individual.

Cons

The pay, well...is not good. The company wants you to look at "total compensation", but the base salary is low.

4.0

Jan 3, 2010

A great place to work and hope they can get back on track soon

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good compensation, periodic salary reviews to make sure our salaries were competitive, great benefits, intelligent co-workers, good reputation in the industry, nice offices.

Cons

Some of the managers and senior managers are not effective or skilled at their jobs. Promotions are generally justified, but occasionally leave you wondering how the decision was made. There is a lack of transparency when key decisions are made about how some key staffing changes are made. The investment group (portfolio counselors and analysts) are treated like royalty and they sometimes display arrogance and a sense of entitlement. The company laid off a lot of people in 2009 and for the rest of us still there, it feels so different of a place than it did five years ago. I don't feel like sticking my neck out too far with new ideas any more.

Viewing 2179 - 2181 of 2,300 Reviews

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Jobs at Capital Group

HR Associate Relations Consultant

CAMPUS Solutions Engineer

Global Travel Specialist

Administrative Assistant III

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not The Same Company Anymore

AMR

A great place to work and hope they can get back on track soon

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group