Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 482 reviews)); "great people and sense of community" ((in 242 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 236 reviews)); "Pay is good and that’s about it." ((in 153 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 133 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 30 reviews)); "Senior management is detached from line issues." ((in 29 reviews)); "Long hours at times and potentially extensive travel" ((in 28 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 27 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,300 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Aug 24, 2022

Decent Place

Internal wholesaler

Recommend

CEO approval

Business Outlook

Pros

good benefits, the sales floor is filled with awesome people. great training good experience.

Cons

management is out of touch. company makes you feel like a cog. ie: imagine a lot of your fellow coworkers leaving, they're desperate to find new hires. someone on linkedin DM's you asking if you want the job, YOU ALREADY HAVE, but for 10k more. during this time we were told there would be no internal promotions, people were leaving left and right, we were covering 2-3 territories at a time, aka moral was low they decided to add goals.

1.0

Nov 17, 2021

Worst Place Ever!

Internal wholesaler

Recommend

CEO approval

Business Outlook

Pros

Built some forever friendships with co-workers. Really good events planned throughout the year. Cafeteria and gym onsite.

Cons

The management team is terrible. A former teacher was hired as a sales floor manager and had no clue how to manager and lead a sales team. The atmosphere is very sexist towards women, and this is coming from a male.

Capital Group Response

4y

It is extremely disappointing to hear about your experience at Capital Group. We are committed to equal opportunity employment. We're dedicated to fostering an inclusive, supportive culture in every area of our organization. We’d appreciate hearing more specific details if you’re willing to reach out to our anonymous HR Open Line at (800) 421-4982 / openline@capgroup.com.

3.0

Mar 30, 2021

Decent Employer, Good Benefits, Boiler Room Bro Culture

Internal wholesaler

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, Decent Management, Flexible hours and Schedules. There are a lot of good things about the organization. You must drink the CG Kool-Aid however.

Cons

Boiler Room Bro Culture, Office Politics, and Schmoozing upper management seems to be valued more than work ethic from my experience. Sales presentation competitions are the most important factor within the department if you want to be considered for advancement. There are many sales role play competitions as well. If you are the public speaking type, this could be a great role for you. Training was terrible during my tenure. "Drink from the fire hose" was the phrase management regularly used. With that being said, there was a focus on improving the training towards the end of my tenure.

Capital Group Response

5y

Thank you for taking the time to leave Capital Group a review. We’re disappointed to hear your experience and we’ve raised your review to our Internal Wholesaler leadership team for discussion. We are truly committed to fostering an inclusive, supportive culture in every area of our organization.

Viewing 223 - 225 of 2,300 Reviews

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Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent Place

Worst Place Ever!

Decent Employer, Good Benefits, Boiler Room Bro Culture

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