Is Capital Group a good company to work for?

Capital Group has an overall rating of 4.0 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 469 reviews)); "great people and sense of community" ((in 253 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 228 reviews)); "Pay is good and that’s about it." ((in 141 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 140 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 32 reviews)); "Senior management is detached from line issues." ((in 30 reviews)); "Constant layoffs Monthly change in management" ((in 28 reviews)); "long hours and no vertical growth" ((in 26 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

80% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Aug 11, 2008

The grass isn't greener.

Afd

Recommend

CEO approval

Business Outlook

Pros

The bonuses and compensation. The company did pay for relocation.

Cons

Lotus Notes. No tuition reimbursement for a second master's degree. Company is slow to update procedures.

4.0

Aug 10, 2008

Great company if you conform to the mold.

Shareholder representative

Recommend

CEO approval

Business Outlook

Pros

American Funds has an excellent training program. It was very formalized and they was lots of support as you were learning your job. The facilities were great and they obviously put a lot of effort into making sure the employees were taken care of and happy. They have an on-site cafe, a room for nursing mothers which was stocked with nursing equipment and a refrigerator, free tickets for entertainment events and other types of perks. There was also a definite path to move up and lots of opportunities not only in the area of Norfolk but at other locations if you were willing to relocate.

Cons

Although they made great effort to accommodate employees and create a safe and pleasant workplace, they almost went to far in making sure that it was politically correct. You could actually be called in and reprimanded for making negative comments. It actually happened to one of the ladies in our training class. I can't remember her exact comment, probably because it was just a sarcastic comment she made, but she was talked to about it by the trainers. Also be aware that because you are working in the mutual funds industry, mandatory overtime is usually required during tax season.

2.0

Jul 27, 2008

Great benefits and stability. Tough to get ahead.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Benefits including paid time off.

Cons

The generally hire for people for very specific positions and reasons in mind. It makes it extremely difficult to change positions or advance in the company.

Viewing 2293 - 2295 of 2,299 Reviews

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Jobs at Capital Group

Global Travel Specialist

HR Associate Relations Consultant

CAMPUS Solutions Engineer

Workplace Experience Senior Manager

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The grass isn't greener.

Great company if you conform to the mold.

Great benefits and stability. Tough to get ahead.

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group