Is Capital Group a good company to work for?

Capital Group has an overall rating of 4.0 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 469 reviews)); "great people and sense of community" ((in 253 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 228 reviews)); "Pay is good and that’s about it." ((in 141 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 140 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 32 reviews)); "Senior management is detached from line issues." ((in 30 reviews)); "Constant layoffs Monthly change in management" ((in 28 reviews)); "long hours and no vertical growth" ((in 26 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

80% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Jul 26, 2008

Great company, terrible corporate rules.

It consultant

Recommend

CEO approval

Business Outlook

Pros

Everything is perfect about the company, except some of the oversea consultants with pride, power trip and competitiveness for a wrong reasons. Their teamwork sense is terrible.

Cons

Too much restrictions. They really make the consultants feel like they're the outsider comparing to the associates. Too much politic and there's not much you can say if you're a consultant, and your job is really on the line if you say something wrong.

5.0

Jul 12, 2008

Easily one of the best companies to work for in America.

Investment technology specialist

Recommend

CEO approval

Business Outlook

Pros

1. Capital's retirement plan is much better than almost every other company. 2. Capital focuses on a work/life balance lifestyle. 3. People at Capital are overall, genuinely nice. 4. Capital is a strong solid company, and is job security is great by today's standard. Turnover is very low. 5. Capital realizes the importance of employee retention, and it shows, especially as you work there longer. 6. Competitive vacation benefits, and taking time off is not really an issue.

Cons

As with any large company, it can take some time to move up. There is plenty of opportunity, but it won't happen quickly like at start-ups etc. Due to Capital being focused on long term, it takes several years to reach the full benefit and profit sharing status. This is how they keep employees long term but it can tough the first few years since you are getting the maximum bonuses. Keep in my mind though, this is a good problem to have. I work in IT, some people don't realize that we are a financial company not a technology company.

5.0

Jun 15, 2008

Can't think of working anywhere else.

It manager

Recommend

CEO approval

Business Outlook

Pros

Unbelievable group of people to work with. Have only had highly professional, respectful and pleasant interactions with associates, regardless of position. Excellent benefits, including full health coverage, a generous retirement plan, tuition reimbursement, matching of charitable donations. There is a great deal of pride with those that work here. The company also values career development. Associates are treated and rewarded based on their contributions--as good a meritocracy that can exist in this industry. Management assesses needs of their teams and I feel acts as advocates to fully support and nurture them. Input is highly encouraged. I cannot think of working anywhere else.

Cons

The few downsides are not specific to the Capital Group, but to large organizations overall. Structure can feel bureacratic, though that may be a necessary evil to a company of our size. While broad changes to the organization is communicated at a high level, some granularity targetted to specific business units will help with transparency and will help remind associates that they are indeed integral parts of this organization. The company has undergone an incredible burst of growth over the last few years. While the Capital Group has managed to retain its highly selective candidate-screening process, there has been some change to the company culture.

Viewing 2296 - 2298 of 2,299 Reviews

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Retirement Plan Services Specialist - PP

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Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company, terrible corporate rules.

Easily one of the best companies to work for in America.

Can't think of working anywhere else.

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group