Capital Group reviews

3.9

74% would recommend to a friend

(2,303 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Nov 30, 2022
Recommend
CEO approval
Business Outlook

Pros

The work itself is reasonable if you are not working in the call center (the client services team is a different story). Positive environment with kind colleagues. During times of good economy, company is generous with its people.

Cons

Work from office 3 days a week starting in January '23 was announced with zero input from employees. Showed a level of callousness in the rollout that was surprising. Not a place for short term employment- real benefits and opportunities for promotion don't happen unless you stay a LONG time.

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Capital Group Response
3y
Thank you for your review and for recognizing Capital Group's efforts to be generous and fair to our associates in all ways possible. A priority of ours is to provide associates with flexibility and a work-life balance. It is the case that this January 2023, Capital Group will be adopting a hybrid work schedule with three days in the office. We also offer an extensive menu of other flexible options such as Summer Flex Fridays, Work From Anywhere weeks, and commuter and work-from-home benefits. These provide our associates the flexibility to manage their personal needs and professional schedules while meeting the needs of our clients and prioritizing our company culture.
4.0
Nov 1, 2022

OK but RTO

Recommend
CEO approval
Business Outlook

Pros

Friendly culture and good retirement benefits.

Cons

Disorganized IT, misguided leadership, and required RTO.

2.0
Aug 31, 2022

Not Like It Used to Be

Recommend
CEO approval
Business Outlook

Pros

Competitive Pay, Benefits, Retirement Plan

Cons

Excessive overtime, unhappy employees, pay and benefits used as leverage to keep people from quitting, managers hate their jobs and make it hard for others, inconsistent performance rating standards, associates not allowed to apply for other opportunities, morale is down significantly.

Viewing 265 - 267 of 2,303 Reviews

Glassdoor has 2,610 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.