Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,610 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Research Associate and Investment Operations Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

74% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Associate (50) , Manager (50) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 487 reviews)); "great people and sense of community" ((in 240 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 240 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 137 reviews)); "pay was good for a relatively easy job" ((in 137 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 93 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 31 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 30 reviews)); "Senior management is detached from line issues." ((in 28 reviews)); "Long hours at times and potentially extensive travel" ((in 26 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

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Capital Group

Capital Group reviews

3.9

74% would recommend to a friend

(2,303 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

3.9

Diversity & inclusion

3.5

Senior management

3.5

Career opportunities

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 3, 2018

Not the place for fast track career advancement

Gso associate

Recommend

CEO approval

Business Outlook

Pros

People & environment. Seriously great people - the hardest part about leaving was the people. The office is always clean and the break rooms / dinning area are the best. The company always makes sure you are included and understand what’s going on. Capital has a great industry reputation and looks great on a resume if you are switching jobs! Great place if you want a steady, repetitive job, with a great environment and little responsibility.

Cons

Very misleading job descriptions. Career advancement is a very slow process, it is very easy to feel stuck - especially if you are ambitious and looking for responsibility and/or career advancement. Certainly not the place for fast track career advancement. Training in the GSO department is horrible. Months and months went by before I had enough tasks to fill up even half a days with of work - but I still had to clock 8hrs. So I spent a lot of time with nothing to do.

3.0

Jan 11, 2018

Administrative Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, bonuses, retirement account, campus

Cons

constant fear of layoffs, top-heavy hierarchy, outsourcing, management by committiee

1.0

Nov 1, 2017

Worst Job Ever - Stay Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people to work with at your level.

Cons

Low pay. Sick leave is awful. Management is out of touch with associates. Senior leadership is cruising at 1000 ft not even knowing what is going on the floor.

Capital Group Response

We’re sorry you feel this way. We find most of our associates are highly driven people who work to help make our workplace special. As an organization, we try to offer premium benefits, competitive compensation and a leading retirement plan to help support our associates and make sure they realize how valued they are. We’re always looking for ways to improve, so will take this input and can hopefully meet your needs in the future.

Viewing 286 - 288 of 2,303 Reviews

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Jobs at Capital Group

Administrative Assistant III

Fundamental Research Group (FRG) Manager

CAMPUS Solutions Engineer

Custom Models Consultant

Private Client Service Associate