Car Keys Express reviews

3.1

32% would recommend to a friend

(188 total reviews)

Mark Lanwehr

35% approve of CEO

32% positive business outlook

Car Keys Express has an employee rating of 3.1 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Car Keys Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

188 reviews
2.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, trust, training, coworkers and support.

Cons

Over saturated market. You'll know how to make keys and program remotes, but nothing technical. In my area, 84043, there are 3 million residents statewide. The amount of dealerships per resident is oversaturated of those in the market to buy a vehicle with a complete set of keys. Unless I was a consumer willing to buy 2 or more cars per month from each dealership, the dealer will probably stress more about turning profit and staying in business than generating repeat business simply by offering a complete set of keys. Even if they did, it wouldn't be often enough. That leaves you with a key here and there, for each dealership and every person in your route. To start, plant a lot of seeds and do as many favors until you crack and realize, you can't make a living on favors, hopes and wishes. Your pay is based on how much you can produce. If your client only needs 2 keys per stop each week, with the unlikely expectation of complete lot coverage, hope to gain 8 or more dealerships to cover everyday.. A challenge all in itself. Especially when a dealer needs you to be a locksmith, when you're anything but. There's more to it than copying keys and programming remotes, but we get that the price we offer and what we do is based on volume. Sadly, savings is not the only driving point to what sells. Not the latest and best of programming equipment. You're limited as to what you can do. Inventory audits daily compared to their system record.

avatar
Car Keys Express Response
7y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back in the near future. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
4.0
Mar 20, 2018

A real review

Recommend
CEO approval
Business Outlook

Pros

You are linked in with some amazing people. They care about their work and WANT to work (unlike a lot of places). We know why we are here...to make money. As an account Manager it’s all about volume of keys and sales. You’ll have a whole team that will help at the flip of a phone. Pay plan changes but if you know pay plans...work it. When you do...it’s best for you and the company. Do your job and you’re left alone. Wake up, go to work, make money, nobody bothers you. Pretty simple. Good benefits. My 401K is killing it! Work/life balance is on par. (About to take a nice PAID vacation). Help is a phone call away. May be 10 phone calls but the guys and gals are busy...once they can answer...they really do help.

Cons

I’ve been here a year and a half. I keep an eye on the reviews. I can’t say what goes on in Louisville. But a lot of employment is nationwide. Don’t worry about “drama” in Louisville. It won’t effect you. But it does make you wonder who is posting what reviews...they may be the help you’re calling for! I worry if the person I’m talking to dislikes the company. Mainly because that effects my family. But you will feel you aren’t getting the help you need. TRUST ME...it’s because you aren’t doing it the right way, at first. Your team will help you find the right way.

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
5.0
Mar 15, 2018

ACCOUNT MANAGER

Recommend
CEO approval
Business Outlook

Pros

Great work environment. The training and continued support is great. Great salary plus bonuses. The company is a great place to work. You can literally communicate with everyone from account managers to the CEO. I have not had many issues but the few that I have had they were resolved swiftly and passionately.

Cons

It can be a little slow when building your accounts.

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
Viewing 115 - 117 of 188 Reviews

Glassdoor has 193 Car Keys Express reviews submitted anonymously by Car Keys Express employees. Read employee reviews and ratings on Glassdoor to decide if Car Keys Express is right for you.