Car Keys Express reviews

3.1

33% would recommend to a friend

(188 total reviews)

Mark Lanwehr

36% approve of CEO

33% positive business outlook

Car Keys Express has an employee rating of 3.1 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Car Keys Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

188 reviews
1.0
Dec 11, 2017

Terrible, stay far far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Occasional free lunch, 401k match, 9-5 Mon to Fri

Cons

Too many to list. This place is one of the most dysfunctional, unorganized, and mismanaged companies I've every had the displeasure of working for. There's a complete and total lack of communication between and even inside departments. Decisions are regularly made and unmade and remade with no regard for who they affect. Your online presence will be scoured by the owner as he's terrified of competitors constructing the corporate structure (or lack thereof). You'll find him leaving replies to the negative reviews as he's a complete narcissist completely consumed with his image. Turnover is through the roof, it's something of a minor miracle if someone is hired and doesn't quit within a few weeks. The owner has a long, sordid history of treating his subordinates with disdain, paranoia, and contempt. The culture is as toxic as it comes. Upper management is an invitation only boy's club who can do as they please with no repercussions. The company has a plethora of ridiculous policies, such as preventing employees from using PTO around holidays and the aforementioned ban on posting your job title online. Vacation doesn't start until a year after the hire date. I could go on but I've got better things to do, I really hope this makes its way to the owner and he changes his ways.

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
1.0
Feb 8, 2018
Recommend
CEO approval
Business Outlook

Pros

M-Friday work week.Nice office with owners Ferrari displayed for the the employees to look at

Cons

Do not micromanage (as if you know what you are doing better than the person you hired to do it). There is a good reason you extensively interview and selectively hire top talent. This is because they are way more qualified than you are at doing what they do. There is also a good reason behind hiring managers. They are managers. They manage. Your job is to delegate, oversee (from a distance), receive reports and make executive decisions when necessary. That’s it. Everything else is overkill, overwhelming, and morale-bashing. Stop telling people who are more than qualified to do something how to do it. They know their field better than you do. Let talent do what talent does: produce results. Micromanaging just kills the process before it even has a chance to realize its potential. Trust me; I’ve seen it happen many, many times.The company started out on the right foot but truly doesn’t care about its employees.Upper Management is unqualified and is a complete joke

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
1.0
Feb 5, 2018

Sending out a clear message for you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is located in Nulu close to yummy places to eat for lunch. There are some really great managers here and most people want to move ahead and watch the company succeed.

Cons

There is so much inconsistency with their policies it changes all the time! Upper management is secretive and malice with your time and dedication to succeed. They will throw you under the bus and lie about you to the owner to make themselves look good. It's not a good environment to create a team environment. I am currently looking to leave this place. Recently raises have been cut from quarterly reviews to annual reviews with management only looking out for themselves that Gimmick on unprecedented raises seems like a big fat lie the recruiter sold me just to get me in the door. I can not wait to leave here and find an established company that knows how to treat their people. You will have a gut feeling about this company while interviewing. I am sending you a clear message- follow your instincts and move on to the Next Opportunity!

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company
Viewing 16 - 18 of 188 Reviews

Glassdoor has 193 Car Keys Express reviews submitted anonymously by Car Keys Express employees. Read employee reviews and ratings on Glassdoor to decide if Car Keys Express is right for you.