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      CarGurus

      Engaged Employer

      CarGurus reviews

      4.2

      83% would recommend to a friend

      (487 total reviews)
      avatar

      Jason Trevisan

      94% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      487 reviews
      1.0
      Nov 25, 2020

      Join the cult or fail

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money is decent , base salary and bonus when it can be earned. Cash given for office set up over lockdown was a nice gesture. Support from most team mates to help close dealers

      Cons

      Welcome to the cult! Wow, where to start on the outset you will be sold a dream of a growing business looking to take over the monster that that is Autotrader! CG will welcome you in with open arms and promises of bonuses , promotions and an exciting future, teased with the prospect of working for a growing “ tech company” working with the best sales guys in the industry and gaining vast knowledge. Then boom it hits you pretty quick , we are selling advertising space on a website ! That’s what we do! You will quickly have to make the choice, join the cult led by the most self loving, psychotic “this is my first sales job but Im awesome at everything” guy and cheer his google quote reading seminars every morning or leave., never have I worked with a guy that dines out on the fact he once closed 3k in a day so often .(tip: stop talking about yourself we don’t care) It’s as simple as that. There is massive wealth of inexperience amongst the management team and the only solution to any issue is dial more numbers ! If you are looking for career progression , CG is not for you , there are plenty ahead of you on there knees willing and waiting to do as they are asked to get a title! Experience matters little if your there the longest your moving up! Pop quiz: what is the main objective of a sales person in a business ? I know I know , to generate revenue ? Not at CG! It’s all about quality calls ! Yes you heard it here first , you get 5 x 3 min calls a day talking bout the weather your a legend a man amongst men! You hit your revenue target but only get 3 QC a day despite conversions into deals your on naughty list! If you are experienced and like to use initiative to sell and think outside the box do not come to CG if you are a telemarketer and want to be managed to within an inch of your life dial 40 calls a day with 0 substance to them just because...... Then sign up ! CarGurus the place sakes people go to die and Reading quotes from LinkedIn gets you promoted ! Tip: Sales quotes do not motivate anyone and telling people your a great leader is a sure sign your not!

      avatar
      CarGurus Response
      5y
      Thanks for sharing your feedback with us. Scaling our business can create growing pains that impact individuals’ experiences in different ways and we’re very sorry to hear that yours fell short. We are actively working to evolve the structures and processes in our revenue organization to maximize clarity, growth, and success for our teams and business moving forward. We’re also committed to improving our programs and processes to foster equity in career development and ensure that we have the right leaders in place to best motivate, support, and enable their teams as we continue to grow. – Andrea Eldridge, Chief People Officer
      1.0
      May 26, 2020

      Not Really Tech Sales

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Lunches Upbeat atmosphere Good Office Location

      Cons

      Extreme micromangement Unrealistic targets Favouritism You're told that this is a consultative sales job, but in reality you're just a telemarketer that is treated like trash by both the dealers you call and the people you work for. DO NOT apply here if you want a sales position that's truly consultative and driven by the quality of work you produce rather than the number of calls you make.

      avatar
      CarGurus Response
      6y
      Thank you so much for your feedback. I’m sorry to hear that you felt micromanaged and that you weren’t listened to as that is not the culture and management style that we strive to achieve. We do not tolerate favouritism in any form. It’s also hard to hear your role did not live up to your expectations. If you would like to discuss your feedback further, please feel free to reach out to me any time at wharris@cargurus.com as I value your opinion.
      5.0
      Apr 23, 2017

      Great company to be part of!

      Dealer account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every day, I don't loath about going in to work, I look forward to going in. That's simply down to all the people who work in the company. Everyone is there for the same purpose - grow your own career, feel challenged and have fun while doing it. A lot is provided - great package: pay, insurance, dental, stock, freebies, tuition fees funding, gym, holidays, lunch, snacks, happy hours, team nights, travel, pension and a great environment.

      Cons

      With all that, still being relatively a start up company in the U.K., it can feel that there is a lack of stability and empowerment of the product we offer. As the States is obviously the main focus, communication & engineering focus on the U.K. can be stagnant at times, but he other side is that we don't actually see what is being worked on and what progress has been made. That is why communication needs to be a focus and they are improving on this. Frustration can also come into play and that is because the company is number 1 in the States and we hear how great the product is and how big we are, but we are no where near that in the U.K. as there is work to be done on the product and we are not the biggest by a long shot.

      avatar
      CarGurus Response
      9y
      Thanks for the 5 star rating and constructive feedback.
      Viewing 406 - 408 of 487 Reviews
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      ReviewsCarGurus reviews

      Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.