Is CarGurus a good company to work for?

CarGurus has an overall rating of 4.1 out of 5, based on over 542 reviews left anonymously by employees. This rating has been stable over the past 12 months. 81% of employees would recommend working at CarGurus to a friend and 69% have a positive outlook for the business. The best reviews about CarGurus have been left by employees working as Software Engineer , Account Manager and Senior Software Engineer .

Does CarGurus pay their employees well?

According to anonymously submitted Glassdoor reviews, CarGurus employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at CarGurus. This rating has been stable over the past 12 months.

How satisfied are employees working at CarGurus?

81% of CarGurus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarGurus 4.4 out of 5 for work life balance, 4.5 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at CarGurus?

Account Executive (49) , Account Manager (30) , Sales (17) , Software Engineer (17) , Recruiter (10) , Senior Software Engineer (10) , Marketing (8) , Customer Success Specialist (7) , Manager (7) , Regional Sales Director (7) , Dealer Account Executive (6) , Sales Development Representative (6) , Analyst (5) , Customer Success Manager (5) , Human Resources (5)

What are the pros of working at CarGurus according to real employee reviews?

"Great culture and atmosphere to be a part of!" ((in 72 reviews)); "The people were great and you got paid pretty well for the work you did." ((in 55 reviews)); "Lots of collaboration and great benefits" ((in 55 reviews)); "Pay and swag were good" ((in 23 reviews)); "Leadership is great." ((in 18 reviews))

What are the cons of working at CarGurus according to real employee reviews?

"Isolating, Poor Management, Lacks Good Team Enviroment" ((in 22 reviews)); "I've had 7 different managers in my two years here & most of the employees I started with are no longer here" ((in 14 reviews)); "chaotic upper management, slow decision making" ((in 8 reviews)); "If you want a job that is the same everyday, doesn't challenge you or create growth opportunities, then look elsewhere." ((in 5 reviews)); "no career development, incompetent managers, bias evaluation" ((in 4 reviews))

What are employees saying about CarGurus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarGurus layoffs and their outlook for job security at CarGurus in 2026.

CarGurus reviews

4.1

81% would recommend to a friend

(486 total reviews)

Jason Trevisan

93% approve of CEO

69% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

3.8

Career opportunities

CarGurus has an employee rating of 4.1 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

486 reviews

2.0

Apr 9, 2025

You really need to dedicate a lot of your life to work here

Account executive

Recommend

CEO approval

Business Outlook

Pros

-Cool building with lots of amenities in a great location -Paid transit -Free lunch -Fun events -Interesting colleagues -Many career paths

Cons

-Lack of training -Tough market fit due to pricing -Book of business gets stale after a few months -Dealers are often very negative -Favoritism is very prevalent -If you do not perform at 100% consistently no matter what factors attribute to an off month here and there you will be pushed out -Expectations are becoming unrealistic to maintain consistently in a growingly more difficult market -Quota has doubled in the last year with no change in pay -Clawbacks are frequent and hard to avoid -Hard to balance your personal life or take PTO without guilt

3.0

Apr 8, 2025

Ok workplace

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits and paid time off.

Cons

-They only care about metrics and kpi’s. -Management is super critical and micromanages - Higher-ups don’t listen to employees feedback; “they’re way or the highway” mentality - Tense and overwhelming work environment because things are always changing at short notice.

5.0

Apr 3, 2025

Going strong 3 years in

Marketing director

Recommend

CEO approval

Business Outlook

Pros

I've been at CarGurus for 3 years now and appreciate it more each year. Leadership puts a lot of thought and care into the decisions they make and it shows in the policies and perks (pretty generous IMO), and how they manage change (respectfully, transparently). The Boston office has sweet amenities and views that make being on-site truly enjoyable. People are genuinely nice and helpful, and a steady stream of events gives folks a chance to meet. Because of these (and some pretty fun/active Slack channels), I have a strong network well beyond my own team. I was initially concerned I'd have to be a "car person" to work here but that is not true at all. Though I have come to understand and respect the "business" of cars in my time with CG, it is definitely a tech company first, and being smart, collaborative, engaged, etc. is way more important than the car thing (though there are some car people too, and they are super helpful if you have a repair or purchase question related to your own car)

Cons

60% in-office will be tough after being 40% for so long but I know it's more the norm now and better than at some other places. Plus it's a very flexible 60%—you can use that time how you want as long as it works for your manager and team.

CarGurus Response

11mo

Happy 3 years as a Guru! We’re so glad to hear you’ve had a positive experience and are enjoying all the perks and amenities our Boston HQ has to offer. You're right that we're a tech company and car knowledge is optional, but there's plenty of it in our #social-cartalk Slack channel if you need advice. We also agree there is a lot of flexibility built into our hybrid model and hope you've been making the most of it to balance your time in and out of the office.

Viewing 49 - 51 of 486 Reviews

Jobs at CarGurus

IT Service Desk Analyst

IT Service Desk Analyst

Account Executive - Level 3

Systems Administration II

CarGurus

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You really need to dedicate a lot of your life to work here

Ok workplace

Going strong 3 years in

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