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      CarGurus

      Engaged Employer

      CarGurus reviews

      4.1

      80% would recommend to a friend

      (485 total reviews)
      avatar

      Jason Trevisan

      93% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Culture & values

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Compensation and benefits

      4.0

      Senior management

      3.8

      Career opportunities

      CarGurus has an employee rating of 4.1 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      485 reviews
      2.0
      Dec 28, 2020

      Lacks Leadership and Direction

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay was decent. - Engineering colleagues were talented, and the collaboration culture was strong. - Middle management genuinely cared about their reports. This is more than I can say about other employers in Boston.

      Cons

      - It felt like leadership mentally abandoned our existing product offerings to dealers. While the company had been profitable selling software and ad space to dealers, by 2019 the company seemed uninterested in optimizing our core profitable products. This created a situation where feature teams felt written off when direction was roadmapped at the company. - Leadership’s investment into new product offerings felt misguided and poorly executed. Our P2P marketplace functions seemed unadvertised and phoned in, and our historical offer test alienated our dealer base (look up CarGurus Carvana Offer Test). It’s hard to feel excited about these new directions when the company can’t execute properly. - The COVID-19 layoffs were large, painful, and poorly communicated. After weeks of leadership saying that “we have the cash” and that we’d be able to weather this storm on sheer firm economics, hundreds of employees were RIFfed into a bad job market. Many high-level directors had no say in who was RIFfed, and the decisions around which teams had cuts (and by how much) seemed political. This created a culture nosedive that the company still hasn’t recovered from. - Engineering felt constantly under-resourced and understaffed. During my time there, it felt like I had to build out technologies and products that would need 4x the people to build at any other company. This led to a big culture of burnout, and that burnout culture was amplified after the COVID-19 layoffs. - It felt like there was a lot of institutionalized sexism at the company. The company hired a few VPs that would degrade and belittle the women around them. This created a culture that felt hostile towards women.

      avatar
      CarGurus Response
      5y
      Thank you for sharing your feedback with us. We acknowledge that this past year has been extremely difficult due to the unexpected effects of COVID, which unfortunately resulted in us having to make extremely difficult decisions as a company. However, we are actively working to evolve both our structures and processes within our organization to maximize clarity, growth, and success for our employees and our organization as a whole moving forward. We’re also committed to improving and expanding upon our Diversity, Equity, and Inclusion efforts so that we can continue to foster an inclusive work environment for all. That being said, we do not tolerate sexist behavior at this company. I would welcome the opportunity to discuss any additional feedback you might have. Please feel free to reach out at (aeldridge@cargurus.com). – Andrea Eldridge, Chief People Officer
      1.0
      Sep 3, 2020

      A good place for a year or two

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, but becomes less competitive as equity vests. Lunch when we were in the office Open modern office space Very intelligent peers though they aren’t given much freedom and creativity

      Cons

      Cargurus is a good “stepping stone” company. Come in for a few years, hopefully for a bump up in pay or title, and then move on, because that’s all you’ll get. There is little room for advancement and as other reviewers have said - nepotism runs rampant. The code is plagued by technical debt and a monolithic structure. Most of the people who know how it works or if it works have moved on, so you’re on your own when refactoring or deleting “dead” code that should have been gone a long time ago. The company also focuses on making diversity a priority, but the toxic management structure will sweep issues under the rug 360 feedback will be traced back to you and used against you. Stability issues and tight deadlines lead to high pressure

      1.0
      Apr 10, 2019

      Growing Culture with Toxic Management

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation, innovative technology and business model. I enjoyed my initial entry from applying to speaking to a recruiter, to working with my manager and many other senior managers. Great benefits.

      Cons

      Toxic management, and if you weren't part of the inner circle, you were outcasted and promotions were out the window. I experienced discrimination and unfortunately, I didn't leave the company, I left the people there, from managers on up. Don't expect to be treated well if you aren't part of the 'it' crowd.

      Viewing 7 - 9 of 485 Reviews
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      Glassdoor has 541 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.