Is CarGurus a good company to work for?

CarGurus has an overall rating of 4.1 out of 5, based on over 541 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at CarGurus to a friend and 68% have a positive outlook for the business. The best reviews about CarGurus have been left by employees working as Software Engineer , Account Manager and Senior Software Engineer .

Does CarGurus pay their employees well?

According to anonymously submitted Glassdoor reviews, CarGurus employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at CarGurus. This rating has been stable over the past 12 months.

How satisfied are employees working at CarGurus?

80% of CarGurus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarGurus 4.4 out of 5 for work life balance, 4.5 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at CarGurus?

Account Executive (49) , Account Manager (30) , Sales (17) , Software Engineer (17) , Recruiter (10) , Senior Software Engineer (10) , Marketing (8) , Customer Success Specialist (7) , Manager (7) , Regional Sales Director (7) , Dealer Account Executive (6) , Sales Development Representative (6) , Analyst (5) , Customer Success Manager (5) , Human Resources (5)

What are the pros of working at CarGurus according to real employee reviews?

"Great culture and atmosphere to be a part of!" ((in 71 reviews)); "Lots of collaboration and great benefits" ((in 58 reviews)); "The people were great and you got paid pretty well for the work you did." ((in 57 reviews)); "Pay and swag were good" ((in 23 reviews)); "Leadership is great." ((in 16 reviews))

What are the cons of working at CarGurus according to real employee reviews?

"Isolating, Poor Management, Lacks Good Team Enviroment" ((in 19 reviews)); "I've had 7 different managers in my two years here & most of the employees I started with are no longer here" ((in 15 reviews)); "chaotic upper management, slow decision making" ((in 7 reviews)); "If you want a job that is the same everyday, doesn't challenge you or create growth opportunities, then look elsewhere." ((in 5 reviews)); "The team they created to deal with the lack of diversity was comprised of only white people." ((in 4 reviews))

What are employees saying about CarGurus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarGurus layoffs and their outlook for job security at CarGurus in 2026.

CarGurus reviews

4.1

80% would recommend to a friend

(485 total reviews)

Jason Trevisan

93% approve of CEO

68% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

3.8

Career opportunities

CarGurus has an employee rating of 4.1 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

485 reviews

2.0

Feb 18, 2021

Anything BUT Transparent

Customer success

Recommend

CEO approval

Business Outlook

Pros

All of the benefits ie. free lunch, stocked kitchen, events, commuter benefits. You can take any days off even if the whole department will be out no structure or having to worry about what days you want off.

Cons

Everyone is out for themselves, if you seem to be progressing be careful who you confide in because they will throw you under the bus. Employees tear each other down! Don't make any mistakes because they will be brought to management. Rethink who your friends are at this company because they are not, especially if they are on your team. Sad to know when I leave I will have no friends from here. Upper management promised over and over again there would be no layoffs due to covid and would even get on calls with employee to reassure them. Guess what they lied and laid off 13% of the staff completely damaging the core value they are so proud of as well as the culture. The pros seem good but there are so many other companies with the same benefits. No room for growth unless you're here for years. I'm so disappointed this isn't working out because I drank that cool aid hard and for too long but it's just not getting better.

CarGurus Response

5y

Thank you for sharing your feedback with us. We acknowledge that this past year has been challenging due to the unexpected effects of COVID, which unfortunately resulted in us having to make extremely difficult decisions as a company. We are actively working to evolve both our structures and processes within our organization to maximize clarity, growth, and success for our employees and the organization as a whole moving forward. We've also committed to improving transparency by adding "Ask Me Anything" sessions with our leadership in hopes of addressing employee questions and concerns in an open setting. That being said, I would welcome the opportunity to discuss any additional feedback you might have. Please feel free to reach out at (aeldridge@cargurus.com). – Andrea Eldridge, Chief People Officer

2.0

Nov 30, 2021

Good Start, women in tech unwelcome.

Engineer

Recommend

CEO approval

Business Outlook

Pros

Compensation only slightly below market. Nice learning path offered through Udemy.

Cons

This is not 1960. When I explain to other software professionals how my team works, the word that people use is toxic. Team mates tear each other down and steal choice assignments. Need to work on accepting people as they are and avoid pre-judging. If you want to fit in, you'll have to figure out how to join the old boys club, and curry favor from management. Favoritism is how people get promotions, raises, and good assignments, not merit. There are many other reviews that point out these problems. CarGurus responds saying they are aware and dealing with the issue. This is not my experience. I see a turnover problem, with many experienced people leaving from ICs to C-suite. This is bad enough to be discussed by the CEO in a recent all-company meeting.

CarGurus Response

4y

We appreciate you leaving your review and constructive feedback. As a company, we are committed to fostering an inclusive and equitable workplace for all and are continuously working on our career development and leadership opportunities with the retention of women in mind. We take this feedback very seriously and we urge you to reach out to your HR Business Partner to further discuss your concerns and ways we can make CarGurus a great place to work for everyone. - The People & Talent Team

3.0

Oct 2, 2023

Great company until they dont need you anymore

Marketing

Recommend

CEO approval

Business Outlook

Pros

free lunch, good people, company values are a+

Cons

CG went through sneaky layoffs throughout the year and got rid of a bunch of people from different departments, but didn't do it all at once so they didn't have to report it. They still managed to have their annual $1million holiday party and buy 500+ cupcakes/instagram worthy charcuterie spreads for random made up work holidays every other week. They're like a person who facetunes every photo to the point where you can't recognize them anymore... fake and shallow.

Viewing 4 - 6 of 485 Reviews

Jobs at CarGurus

IT Service Desk Analyst

IT Service Desk Analyst

Account Executive - Level 3

Systems Administration II

CarGurus

CarGurus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Anything BUT Transparent

Good Start, women in tech unwelcome.

Great company until they dont need you anymore

Jobs at CarGurus

CarGurus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

CarGurus reviews FAQs

Jobs at CarGurus