CarGurus reviews

4.1

80% would recommend to a friend

(485 total reviews)
avatar

Jason Trevisan

93% approve of CEO

68% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

485 reviews
2.0
Jun 7, 2021

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy. Nice managers. Pre COVID perks were great.

Cons

No career development. No compensation growth.

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CarGurus Response
4y
Thank you for sharing this direct and honest feedback with us. I’m saddened to read that you believe you are inadequately compensated for the work you do. Our HR and Compensation teams do thorough research to ensure that all of our Gurus receive fair and market competitive salaries, commissions, benefits, and perks along with competitive bonuses and 401k matching. We want to make sure every Guru feels valued and compensated fairly, so I encourage you to reach out to your manager and HR Business Partner so our team can further address this issue. - Andrea Eldridge, Chief People Officer
3.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Obviously, all pre-COVID: - nice perks: free catered lunch, nice open office, coffee & snacks, subsidized parking/T passes, parental leave, etc. - Generally nice people to work with and an energetic company overall - Big name in the Boston tech scene, so nice resume recognition - Increase in ERGs was a welcome change and gave specific groups within the organization a lot more voice

Cons

I was at CG for a little over 1.5 years and in my time there I saw 0 opportunity for advancement within my team. Some middle managers were held to higher standards than others. Unfortunately, and I hate to say it, female middle managers had a sharper microscope on their strategies. I went a whole year with 0 goals to work towards and my requests for setting KPIs/goals also fell on deaf ears. Even if I wanted to move up to a new role, I had nothing to measure against besides my own self-imposed goals. Any 360 feedback given to managers at review time fell on deaf ears. I never saw any improvement or addressing of the issues within a team or department. The work is as a whole, uninteresting. CG is an advertising company parading as a tech company. That's been made very clear over the last 2 years as competitors & Facebook Marketplace has eaten into their marketshare. Many of the marketing and sales messages developed were just regurgitations of the same messages developed 1-2+ years prior. Nothing innovative or interesting to share with dealers, and it hurt us. If you're looking for an easier job to coast in, CG is for you. If you're looking for a growth trajectory or career advancement, the work is simply not challenging or interesting enough to get you there. And management doesn't help you get there either.

avatar
CarGurus Response
5y
Thank you for this direct and honest feedback. As part of our company-wide initiatives, we’re continuously working to improve our overall employee engagement and acknowledge that further defining our career paths and development is a crucial part of this work. Although we’re far from perfect, we do encourage all employees to have ongoing conversations with their managers and HR Business Partners around personal and even external career development. Additionally, we offer Gurus multiple internal career development sessions with our Learning and Development team, and company reimbursed external learning opportunities for further self-development. - Andrea Eldridge, Chief People Officer
1.0
Jun 12, 2017

Masters Of Misdirect

Recommend
CEO approval
Business Outlook

Pros

Coworkers, free food, parking, happy hours,

Cons

Pay plan changes that reflect metrics and not actual sales skills/ numbers, no clear vision for the future and they more and more are becoming just like the competitors they said they would never be like.

Viewing 13 - 15 of 485 Reviews

Glassdoor has 541 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.