CarGurus reviews

4.1

81% would recommend to a friend

(485 total reviews)
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Jason Trevisan

93% approve of CEO

69% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

485 reviews
1.0
Mar 21, 2022

Buyer beware!

Recommend
CEO approval
Business Outlook

Pros

I want to start by saying it is hard to find pros, When the last time I left a review I believe it was deleted. But here it goes again… They try to make a Silicon Valley type office with lunch, snacks, even some games and happy hours on the premise.

Cons

Not even sure where to start here. I worked at CarGurus for roughly a year and a half. In the year and a half I started regretting my decision roughly after training started. In a year and a half I burned through about four different managers - All of which made promises that were never kept. If you are a favorite in the organization, (generally this is Men), you WILL succeed. If for some reason (that you will likely not be made aware of) you get on the wrong side of your manager or their manager, look out! After about six months into my tenure I started having that sick feeling on Sunday nights. About two months later the sick feeling started coming on Saturday nights, by the end I started feeling sick in my gut Fridays because I knew that Monday was just a short couple days away and the threats and stress to be better would just keep surmounting! This place is a glorified fraternity. If you’re not in the inner circle You might as well start looking for a job. Buyer beware- this company is a lemon!

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CarGurus Response
4y
Thank you for this feedback—we agree that we have a lot of smart talent and that listening is critical. The good news is that we have continued to grow our representation of women across level and teams, and support them through a mentorship program and various communities, including Women in Tech and Women in Sales groups. We also provide extensive training for managers and hold them to high standards. We are sorry to learn that you did not have the employee experience we strive to provide at CarGurus and hope you are currently in a fulfilling role that brings out your best.
5.0
Jul 13, 2020

Best Place I've Ever Worked

Recommend
CEO approval
Business Outlook

Pros

I've worked for CarGurus for two years and have only good things to say about the experience. Not only does the company genuinely care about it's employees (evident through summer outings, happy hours, perks, compensation, more), but my colleagues are some of the most conscientious people I've ever worked with. I changed roles after 1 year with CarGurus and the process was pretty easy, and I felt supported by everyone involved. I've had opportunities to mentor colleagues as well as be mentored by many.

Cons

Not many bad things to say. I fear that the CarGurus culture took a hit when we had to reduce our force because of Coronavirus. Also, it's hard to feel the same connection to colleagues when we're all remote, but this isn't necessarily a criticism of CG, just the world in which we currently live.

5.0
Jan 12, 2019
Recommend
CEO approval
Business Outlook

Pros

I feel that the mission, culture, ability to support my quality of life and desire to get things done are all areas that CarGurus meets beyond expectations. One area where perhaps being jaded by prior experiences I was not expecting to be so happy about was the general quality of the people I interact with every day. We all arrive to work everyday burdened with the worries and frustrations that sometimes affect our lives, but in the short time I have been there the quality of my interactions with all my colleagues has been amazing. I work with talented, intelligent, polite, collaborative and positive people. My interactions have never had a tone of negativity or conflict. Any organization has areas where pressure to deliver and perform cause emotional load, but people seem open to taking opinion, and offering different and sometimes opposing views in a honest and objective way. I always feel I can voice an opinion, and enjoy that same activity from my peers. In my role within the Engineering organization I have access to modern tools and am constantly asked for ways to learn and leverage more of them, which is something that was important to me in a new position. The current state of CarGurus is past crazy startup and well before overly played out, overly middle management ridden destroyer of hope organization. I look forward to coming into work.

Cons

CarGurus is pretty open about their expectations that “we feel people do their best work in the office”. Coming from a environment with a really relaxed office presence policy I was fearful this would be difficult. The fact that there is no limit on reasonable personal or sick time covers the worries about making appointments or taking care of things that come up helps. You are expected to log this time, but it does not count against accrued PTO. I thought this would be more of a “Con” than so far I have found it to be. Three weeks of vacation felt low, but that is non inclusive of 11 holidays. Being in Cambridge the commute can be a bit of a nuisance, but it’s location also means there are more options to commute, and in addition to the normal public transport subsidies CarGurus will alternatively cover a large majority of parking. The parking is in the Cambridgeside Galleria which for me turns out to be a pro when I need to pick up something needed on my way home. I thought the daily free catered lunch was a going to be a bit of a gimmick along with the free snacks, fruit, yogurt, kegs, cold brew, video game area, but not having the daily worry about what to do for lunch is actually nice, and I end up with more money in my wallet at the end of the week. If I want a change there are tons of other options within throwing distance anyways.

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CarGurus Response
6y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience and are glad to learn that you enjoy working with your team members and our work perks.
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Glassdoor has 541 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.