CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
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Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
2.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Compensation only slightly below market. Nice learning path offered through Udemy.

Cons

This is not 1960. When I explain to other software professionals how my team works, the word that people use is toxic. Team mates tear each other down and steal choice assignments. Need to work on accepting people as they are and avoid pre-judging. If you want to fit in, you'll have to figure out how to join the old boys club, and curry favor from management. Favoritism is how people get promotions, raises, and good assignments, not merit. There are many other reviews that point out these problems. CarGurus responds saying they are aware and dealing with the issue. This is not my experience. I see a turnover problem, with many experienced people leaving from ICs to C-suite. This is bad enough to be discussed by the CEO in a recent all-company meeting.

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CarGurus Response
4y
We appreciate you leaving your review and constructive feedback. As a company, we are committed to fostering an inclusive and equitable workplace for all and are continuously working on our career development and leadership opportunities with the retention of women in mind. We take this feedback very seriously and we urge you to reach out to your HR Business Partner to further discuss your concerns and ways we can make CarGurus a great place to work for everyone. - The People & Talent Team
1.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Top tier perks, employee gifts, free lunch, stocked kitchen 24/7, great facility space with games and alcohol

Cons

You could be a star employee with no mark on your record, but if you are not a "favorite" of the manager you will miss out on career/promotion opportunities year over year. Unethical hiring practices and personal or intimate relationships between a boss and subordinate allows for any kind of poor performance feedback to go unanswered (poor performer can even be promoted by their spouse). I saw an employee refer someone for a job on their own team, get paid a referral fee, interview that person, hire them, negotiate their salary and sign on bonus, and then eventually promote them (multiple times) later on. The fact that one person could do all those things is very unethical and HR did nothing about it.

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CarGurus Response
4y
Thank you for taking the time to review your employee experience on Glassdoor. We certainly appreciate you highlighting some of our great perks and office amenities. CarGurus believes in integrity and ethical behavior in everything we do and we are disappointed to hear the allegations in your review. I encourage you to connect with us through your HR Business Partner and share more details about the situation. Our leadership and HR team will review the circumstances surrounding the situation you’ve highlighted to ensure that our high standards have been upheld. Seeing you are a former employee, we wish you all the best in your career. - Andrea Eldridge, Chief People Officer
5.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to work- flexible and love the people I work with

Cons

A lot of changes- changes are good. But too many changes over the course of short periods of time

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CarGurus Response
4y
Thanks for taking the time to leave your review. As we continue to evolve, scale, and grow, we understand that change can be difficult. We're continuously working to improve cross-functional connection, transparency, and collaboration across teams to make sure Gurus feel excited and empowered to do their best each day. - Andrea Eldridge, Chief People Officer
Viewing 253 - 255 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.