Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "option to work from home is nice" ((in 37 reviews)); "Great People and team members" ((in 27 reviews)); "Great PTO" ((in 13 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 24 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 21 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

Skip to content Skip to footer

Notifications

CareCentrix

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

1.0

Jun 11, 2018

STAY AWAY!!!! FAR AWAY!!!!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay was slightly BELOW market average.

Cons

Management is terrible and disorganized. You are pressured on a #'s based system to pump work out. Very immature enviorment. 80% of the workforce is black/latino while 92% of management is white. Strict smoke breaks. ZERO room for growth within.

2.0

Jun 8, 2017

Not the best place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work at your own pace.

Cons

Very unorganized, lack of communication, and employees that voice their opinion on situations will get fired.

1.0

Mar 30, 2017

Intake Customer Service

Intake coordinator

Recommend

CEO approval

Business Outlook

Pros

4 weeks PTO each year and it's all available Jan 1 each year. If you volunteer to work through lunch they will always buy lunch.

Cons

You start out with one job but then make you learn every other department within the company but no additional pay . No opportunity for career growth, none. Huge turnover. Huge turnover even of the supervisors. Extremely high volume call center. Don't you dare put your phone on aux or they are running over to get you back on the phone. Not allowed to go to the bathroom unless it's a designated break time. No kidding.

Viewing 34 - 36 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)