CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
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Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
2.0
Apr 25, 2016

Nurse

Recommend
CEO approval
Business Outlook

Pros

Life flexibility, close team, hours

Cons

No real opportunity to "grow", promises to advance position continuously broken. They never have a real plan for any of the new incoming business. They continuously "bite off" more than they can chew. Mass hire, then mass fire when they know one of their plans is pulling out. We work for a national chain of insurance reps and our cost for benefits for what we get is disgusting. They put people in upper management positions when these people know nothing about the company, the teams on the company or what each team does. Carecentrix likes to dangle carrots in front of your face forever and then pull them away as they watch you fall on their face. Their Mission statement and motto... " We do the right thing" is laughable. If you mean do the right thing and terminate a position after someone has been with the company for over 5 years learning every department's job and then not even attempt to move them into another department....

1.0
May 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling (between 6-9AM), plenty of PTO days (start with 20). 401k is also offered, not many other pros I can think of.

Cons

Management is highly unprofessional. Advancement is based on how well you are liked by a select few individuals. If you are part of the clique then you get to advance, if not, you stay where you are. NO regard for people as individuals, no feedback on performance (whether good or bad), favoritism, discrimination, hostility are all rampant. Management is clueless about what goes on under their noses and, if something is being done by someone they "like", whether the action is immoral or not, it gets clearly overlooked. Promises are made that are never kept and there is really no room for growth. This is the most unprofessional company I have ever worked for. Managers dress like they are going to the club rather than a business environment, are rarely available for anything and can be seen surfing the net, making personal calls all day, laughing at personal jokes most of the day, hanging out in each others office etc. They would rather run away from a situation and ignore it rather than get their hands dirty in some actual management. If youre planning on working for this company...dont...flee for you own sanity! They will use you, abuse you drain you and then do away with you with no sympathy. There is no guidance, no feedback, no reviews....stay away from CareCentrix...

5.0
Jun 15, 2023

One of the best!

Recommend
CEO approval
Business Outlook

Pros

I have been employed almost a year and I can genuinely say that I love my job and the people I work with. I have felt welcomed from day one and everyone has been so supportive whether it's been a personal issue or problems on the job, I feel heard and seen. Management and leadership genuinely wants engagement and feedback. They do take our comments and suggestions seriously and do what they can to make improvements. Is it perfect here? No it's not but everyone really tries to make it a great place to work. Metrics and KPI are very reasonable and attainable. The work isn't difficult or unreasonable. Come in, do your job and listen. If you need help, ask! Be genuine and you'll do great here.

Cons

The work can be a little repetitive and tedious at times. That's unavoidable because of the nature of the job. Some folks have problems with the detail it requires, but that's part of it. Feedback is meant to help and unfortunately, alot of folks feel they're being criticized or nitpicked and it's really not the intention. Carecentrix overall has its flaws, but it is truly an exceptional place to work with awesome, supportive leadership.

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CareCentrix Response
2y
Thank you for your feedback and candor. Your comments are both genuine and refreshing. You capture the reality of working in a challenging and fast-paced environment, but help convey that it is enormously rewarding. Thank you for your comments and for helping us make CareCentrix a great place to work! Wishing you continued success!
Viewing 37 - 39 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.