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      CareCentrix

      Engaged Employer

      CareCentrix reviews

      3.3

      57% would recommend to a friend

      (617 total reviews)
      avatar

      Haley Sofiane

      56% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      617 reviews
      2.0
      Jan 29, 2023

      False Advertising

      Patient care advocate pca
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training seemed very well organized. You are helping people connect with care once outside the hospital which minimizes the risk of hospitalization.

      Cons

      Very low pay. To promote a job for 17-22 an hour and then start everyone at $17hr no matter experience or geographical location is not having your employees in mind. You are constantly monitored and timed. The bonus "if you are lucky to get" is unrealistic especially when everything is nit picked.

      avatar
      CareCentrix Response
      3y
      Thank you for your feedback. We appreciate the work you perform as a Patient Care Advocate. We love reading that you feel the training is very well organized - that's terrific. We are disappointed that you are not happy with our Total Rewards package. We work hard to be market competitive and regularly review our pay against those in similar industries, roles and locations. We will share your feedback with our Total Rewards leadership team for further review and assessment. Thank you for your comments, and please know that you can always reach out to your Human Resources Business Partner with any other questions or to share suggestions. Many thanks.
      1.0
      Jun 27, 2022

      Ghetto Ghetto RUN

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro I would say is the kahoot game is fun in training. That’s it that’s all it’s a poor company and nobody likes it. You can move up real fast … too fast and it’s a red flag. They just doing one another a favor, I promise it’s not due to qualifications

      Cons

      Ghetto company, back to back calls, unrealistic expectations, micro management, poor upper management, horrible training, bad equipment

      avatar
      CareCentrix Response
      3y
      Thank you for providing your feedback on your experience while working at CareCentrix. We try our very best to create a culture that is supportive and promotes team members’ success – right from day one, through the training period and beyond. We encourage all team members to partner with their leadership and/or HR to address any challenges they may encounter, which is especially important as a new hire. We are constantly looking at incorporating best practices and solutions that will help us be better, and regularly seek feedback from our team members on how best to create that culture. We wish you success in your next role. Thank you.
      1.0
      Nov 15, 2021

      Misleading

      Billing and collections
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, holiday pay and PTO

      Cons

      Management, dealing with patients who do not understand their insurance and you take the beating for it. Training is a 4 week learn the system, but not learn how to manage real life call situations and leaves unprepared for calls. SME's never want to help you, they are rude when you call the RS Line

      avatar
      CareCentrix Response
      4y
      Thank you for providing feedback on your experience with CareCentrix. We are disappointed to read that you felt you were not set up for success in your role here. We work hard to provide a robust learning and development experience for our new hires and will share your comments with our leadership team to identify opportunities for improvement. We will also work with our supervisors and leads to ensure we are providing the highest level of coaching, support and assistance to our team members. We wish you success in your future endeavors.
      Viewing 40 - 42 of 617 Reviews
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      ReviewsCareCentrix reviews

      Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.